Great Customer Service. After having an unpleasant experience with another store up the same street, Brian was very helpful and answered all my questions. Would definitely visit them again.
dishonest dealer ROGER he scams people by taking out cell phones in their names and he will never pay the bill. he uses ur info to do so. PLZ BE AWARE, he does stuff under the counter and its all a scam. read his review for the MPCS store in queens blvd...118 13 queens blvd forest hills 11375 he been scamming for yrs.....this t mobile store was across the DSW outlet in YOnkers with phone number 914268 0505
STAY VERY VERY AWAY FROM THIS STORE!!!!!If you want to get ripped off or just get conned into getting a phone you dont need and tell them no thanks, but they say oh i already submitted it to your account, then go to this store. They are nasty and tell you lies omit things.
Don't ever go to this store. Manager is unprofessional. It seems as though even the sales associates are unhappy with him. Its an affiliated sprint store, which means it does not have to entirely abide by all the sprint corporate rules and regulations. I recommend that you go to a sprint corporate store, which there is one located just down the street at 2350 central avenue. I had a terrible experience with a new phone and this store was unable to do ANYTHING!!! I was given a phone with a damage on it and when I tried to return the phone, they absolutely did not accept it for return nor did they want to repair it. Had I purchased the phone with a sprint corporate store, my situation would have been dealt with in a more logical and efficient manner. Also, 2350 now accepts phones for repairs. You no longer have to take your phone to this location for repairs. While this store is usually empty, you don't have to wait for service very long, and corporate stores are pretty busy, its for a reason.