Worst dry cleaners I have ever used. DO NOT WASTE YOUR MONEY. Use a reputable dry cleaner for a few extra dollars. After failing to remove a spot on my coat and returning it a few days later to be cleaned again, the owner blamed me for making my clothes dirty (why use a cleaner in the first case), refused to try to clean again or return my money. She also complained that there was lint on my clothes and refused to clean. After asking for restitution she started screaming insults about me and told me to leave. After asking for the receipt back, she said she didn't have it so I could do nothing about trying to prove their negligence. THE CLEANER REQUIRES PREPAYMENT AND CASH BECAUSE THEIR DO NOT STAND BEHIND THEIR WORK. IF YOU WONDER WHY THEY HAVE NO IDENTIFYING PLASTIC BAGS AND HANGERS IT'S BECAUSE THEY DON'T STAND BEHIND THEIR WORK. Run, don't walk, elsewhere and spend your money with Americans who value and respect your business.
How are they still in business? This is not my usual dry cleaner. I brought my shirts here on Saturday because my girlfriend needed to go to CVS, which is located right next door. Right away I should've turned around. The woman at the register was rude and not personable at all. I still left my clothes there. On Wednesday I stopped by to pick them up. They spent about 5 minutes looking for them and then finally gave me some horrible explanation. I could barely understand what the owner was trying to say. I asked politely if I could get them tomorrow afternoon since I am in a commercial and need my shirts. They said yes. I called the next day and they told me the shirts weren't done, that they would be done Friday because they could not find "the ticket." I have no idea what that means. The owner got rude on the phone saying, "Listen to me" at which point I cut him off and told him to leave my shirts on the side that I'd pick them up in an hour. No way am I giving them any business. This place should be a pizza shop by the end of the year.
Worst dry-cleaner ever! Brought my suit to the VIP cleaners for dry-cleaning and they burned the pants. After talking to the owners, they denied everything saying is was not their fault. They did not give us our money back for the poor cleaning service and they were also very rude kicking us out of their store.Owners are completely incompetent, unprofessional, and do not even speak English. Avoid this "so-called" dry-cleaner!!!! Biggest scam ever!