I am a regular customer - someone who uses taxis about 5 times a week or more. Classic is a HORRIBLE company! I would not recommend it to anyone. Every single time I call they say 5 to 10 minuets before the car arrives to pick me up...however it is ALWAYS a lie! If you chose to use this company call about 1 hour in advance from your desired pick up time. I have been late to work, got home super late, and missed like EVERY SINGLE APPOINTMENT because they do not know how to run a business. They lie to you, ignore your calls when you call to check on where the car is, or just hang up on you! I am a very patient person but when a car is constantly late or simply NEVER SHOWS UP the situation is just simply ridiculous - do yourself a favor & call another company. CUSTOMER SERVICE IS ZERO!
Worst base ever!!! Asked them to drop my daughter off at about 1 mile and they charged $20. Please stay away from this base. terrible service.
Today i experience the worst service every. I asked my cab driver to stop at a deli. so i can take out money to pay for the ride. This rude man demands that i hand over my cellphone as proof that i would return. After i gave him the death look. I called the dispatcher to complain. The man says his driver has the right to hold my cellphone until i pay... Soooo guess what mexico... Screw you. I will never use you service. Unprofessional drivers. You get a big fat F.
Esperar una hora por el taxi woou eso no sirve
Doesn't even deserve one star. The dispatchers are very nasty & rude. Told me they want to give me a baby. They're all perverts & they take FOREVER to actually send the taxi. I called them back a few times but no answer & when they answer they were laughing & said someone was outside waiting for me. I was outside the whole 15 minutes waiting no one was there at all. All this cab company does is flirt & lie. If you need real service that is actually professional go with NATIONAL ( +1 (914) 327-3290). They call you when it's outside, tell you the color/model of the car & they're very polite. ALOT better than Mexico!!!!!
They have very bad service and they charge different price every time .... It's very bad service....
This is the worst taxi service to call they never come to pick you put when they say they will you will end up waiting an hour. The dispatcher is the rudest person you ever want to speak to. I called for a pick up to bring my daughter to the doctor, The drive did not show up at the pick up time. I called the dispatcher and was told the driver was on his way, I called back 10 min later and was informed the driver took a wrong turn and was on his way, I called back 10 min later and was told by the dispatcher no one is coming. I reported Central Ave Private Car Svce to the taxi and limo commission of Westchester...
Just arrived at JFK and now for a second time had to wait for 50 minutes for the scheduled car to arrive. And I consider myself a frequent user of theirs for airport pickup. No apology, horrible customer service. Last time I will use them
Prompt service, courteous drivers. If you have the slightest problem, call dispatcher for immediate satisfaction.
Very rude and prices vary by night. Always used them with my boyfriend and would get charged $60 then went out with my friend (to the same place) and got charged $98!!!