What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
709 S 1st StYakima, WA 98901
From Business: NAPA Know How. More than 85 years ago, the National Automotive Parts Association (NAPA) was created to meet America's growing need for an effective auto parts dis…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
We spent over $6200.00 on our van. Had a rebuilt engine delivered. They said it would take 3 days. 15 days later we get it back and have to return it in an hour because it was bucking when driven on the freeway. 7 days later we get it back again. Changed the transmission BUT the van still bucked. Another mechanic thought they didn't phase the distributor correctly and we take it back to them. Schedule an appointment so we could wait for the repair. Get there and they can't work on it for 3 days. Go to mechanic that told us the problem and the guy fixes it in 15 minutes. The distributor was off 20 point. Sent them the bill as it was something that should have been done when the engine was replaced. The problems with them just go on and on. They damaged the pulley attached to the harmonic balancer, I assume when they took out the engine. Could not find another locally and finally found someone who machined the wobble out of it. Sent them that bill too. As of today they have not paid for the repair work we have had to do other places because they are too busy or just don’t care. We aren't talking about a lot of money. $64.00 for the distributor and $43.00 for fixing the pulley they damaged. The other damage to the van we have fix ourselves, like the bent back door, grease on the car seat, door and carpet, broken bracket holding the turn lights, leaking radiator hose fitting, loose brackets for the transmission, cruise control not working, and other evidence of sloppy workmanship. If you are looking for a company that will make you want to drive your vehicle off a cliff after spending a ton of money this is the one to go to.
Do what they say, reasonable prices been back twice.I would recommend to anyone that they go here that's needs spring work or breaks. I have been taking my motor home here.
Felix at Friendly Automotive provided me with honest opinions on what my car needed as well as great prices...and of course everyone there is very "friendly!"
Ive taken all of my cars to these guys after the initial visit. They know what theyre doing and don't add anything to the bill to drive up their prices. Reasonable in their prices and I highly recommend them to anyone.
Great guys. Trustworthy, reliable and go out of their way to find the right solutions. I'd trust them with my gandmother.
Rick is amazing! I just happened to break down in his lot at night and he heard me trying to start my car and comes to help. He hooked my car up to diagnostics and called his guy for a rebuilt alternator and am fixing my car the next day at a great price! Crap went bad and he made it ok! Thanks Rick for your kindness and help! I have to be in Seattle Saturday for school and he's making that happen!!!! Bless him!
They are the best!!!! I have used their business for many years and have always been happy with their work. They are honest and friendly and easy to work with. I recommend them to my own customers without hesitation. They are the best as far as I am concerned!!!!!!!
My car dumped its coolent and it was towed here.Huge mistake. Christie's said it was a water pump and a worn hose. Picked the car up and it overheated right away and leaked fluid. We found green coolent in a gm car which should be the orange dexcoolent. They lied and said we brought it that way. They now said it was a fan sensor. After the second try and the correct fluid the car failed on white pass, dumping coolent out. Towed a second time to a shop that foun a leaking manifold gasket and head gasket which Christie's failed to find twice. They charged very high prices for the parts that I did not need and then would not refund anything after they were told they missed the problem two times. Run away from this shop and go to one that is honest.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.