My experience at this car wash has been better than any where else in Yakima The price is reasonable compared to any where else There prices are lower than any one else's. The people are always willing to help as much as possible. I recommend this car wash to anybody! at least give it a try!
The pay slot would not take my debit card, it did when the guy came out andDid it. The car got washed but not dried. I tried to pull out but there wasSomething preventing my car from exiting. Saw the guy behind me and heWas waving me out. I told him there was something preventing me fromLeaving. He said drive over it. I did, and left.This is a fourth rate facility that does a lousy job of cleaning, no blow dryingAnd does not repair or maintain its facility. Will never go there again.
Yes, it is...Stinky that is. It's "touchless", but the system does little to remove dirt or clean the wheels or tires. We purchased the "Ultimate" but could have run the car under a garden hose and gotten the same results. After going through the car wash there were two guys to dry it off. All they did was smear the dirt and leave trails where their cloths had gone. And they missed HUGE areas of the car.
Owner cyber stalks and harasses customers who give poor reviews. She felt the need to message her on facebook.. twice... and ask how she could afford to pay for a car wash since she posted a gofundme because of hard times. Very unprofessional. I hope your poor actions reflect poorly on your business.
I live in Yakima but I drive out of town a lot. My car is dirty very often so I have been to a handful of car wash facilities since I moved here. This automatic car was got my car cleaner than the ones with human help. I did not speak to a single person through the whole process so I can't rate management or customer service. The payment machine was a little slow but it was very simple and fully functioning. All the lights, brushes, jets, and dryers were working just fine. No part of my car was damaged. I am a bit surprised how good of a job it did considering the establishment's appearance can be misleading. The price of their best wash beats others' basic washes with human staff and it did a better job. I will definitely be returning.
On my last & final visit they broke off my windshield wiper when drying my car. The guy handed it to me and said that he didn't know how to put it back on. The manager came and tried to install the broken windshield wiper, it wouldn't re-attach. He told me to buy another one and that he would reimburse me if I brought back the receipt. I purchased another wiper, came back with the receipt and got it reimbursed. I asked the manager if I could get a free carwash to compensate for my wasted time and the inconvenience. He was very rude, he said his boss wouldn't let him compensate me with a free carwash and that I was wasting his time. He walked away from me. I asked him why he was being so rude and ignored me. He then threatened me incinuating that if I didn't leave something bad would happen. I didn't leave so he decided to push me out of his way. At this time I decided to leave not wanting to get punched or worse. This behavior from the manager was appalling, not too mention illegal.
It took $3 the first time, didn't think anything of it... Just thought MAYBE this one is broken. Went to get more cash and thought I should try putting in $9 into the 2nd drive in car wash that I have used before... All good at first then.. It told me to pull forward... Pulled forward and nothing. Parked my car.. Nothing. Waited a bit... Nothing. Tried calling, no one answered, reversed my car about 4 times.. NOTHING. It just took all my money and I tried calling and left a nice little message. After this I told my friend and she told me that this is a reoccurring thing. Has happened to her and her sister and other folks. Ridiculous lol. If I could give no stars I would. I never take the time to leave bad reviews but this shouldn't be happening frequently.
These guys were quick and thorough, they do a good job even getting the cigarette smell out, which i didn't think possible anymore
Very polite, cleaning took a little longer than i was quoted, but overall very pleased with everything.
Best car wash I have ever been to! The wash cleaned everything off my car and I loved that they personally dried it. The detail was amazing! My car looked brand new when they were done! All of the employers were very nice as well. Definitely going back!