In mybook® Travel Collection (edit)

Added to your travel collection.
Removed from mybook!

We took this business out of your travel collection.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Do you know the hours for this business?
Categories
Transportation Services, Public Transportation

Reviews

Hi there!
Rate this business!
First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
Share Review

Like this review? Share it on your social network to get the word out!

Chrissy W.

12/21/2017

Overall

This is the worst Transportation Service Available. They drop patients and leave them sitting in a wheelchair at their appointments waiting to be picked up for hours. 3-4 hours at times. This company awful!!

Connie H.

11/02/2017

Overall

As a first timer with this company- My family will not ever ask for them again. Even though it was scheduled through medicaid, I will from today forward request another company. D-19 is all about the money and they do not and will not show up on time nor at all. Yes I stated on the phone AFTER being instructed by the driver to reschedule my appointment because it would be 30-45 minutes before he arrived to pick me up to take me to Roanoke for my appointment. Then I was told another hour to hour and half before we arrived at the appointment- Mind ya would make me getting there about 4 or 4:30pm and the app was at 3 pm. I also do not appriciate being lied on to medicaid. Remember caller I D? Well also Voicemail??? I have both messages from your driver telling me how late he would be getting here, and also that i need to reschedule my appointment. So before you go lying on someone else. PLEASE GET YA FACTS IN ORDER to go with the evidence against you. Have a great day. One more thing- #RideRite Is the best service to ever use if you need a ride. not these people. they either dont show or they flat out lie on you.