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Transportation Services, Public Transportation


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Chrissy W.



This is the worst Transportation Service Available. They drop patients and leave them sitting in a wheelchair at their appointments waiting to be picked up for hours. 3-4 hours at times. This company awful!!

Connie H.



As a first timer with this company- My family will not ever ask for them again. Even though it was scheduled through medicaid, I will from today forward request another company. D-19 is all about the money and they do not and will not show up on time nor at all. Yes I stated on the phone AFTER being instructed by the driver to reschedule my appointment because it would be 30-45 minutes before he arrived to pick me up to take me to Roanoke for my appointment. Then I was told another hour to hour and half before we arrived at the appointment- Mind ya would make me getting there about 4 or 4:30pm and the app was at 3 pm. I also do not appriciate being lied on to medicaid. Remember caller I D? Well also Voicemail??? I have both messages from your driver telling me how late he would be getting here, and also that i need to reschedule my appointment. So before you go lying on someone else. PLEASE GET YA FACTS IN ORDER to go with the evidence against you. Have a great day. One more thing- #RideRite Is the best service to ever use if you need a ride. not these people. they either dont show or they flat out lie on you.