We had car trouble while driving south of Wytheville. After staying one night in motel we decided to rent a car to continue home and come back for our car. Made reservation on line, then called the Wytheville office at about 1030 to request a pick-up so we could be out of motel before check-out at noon. Unfortunately the office had no cars on the lot at the time. Once they received a car they immediately called and let us know they were on the way to pick us up. Absolutely did the best job they could do to provide excellent service!!