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04/07/2013
UNLESS YOU ENJOY THE OWNER SWEARING AT YOU DO NOT GO HERE!!!! Three couples went out for a nice Saturday night dinner. The restaurant has a pleasant enough atmosphere though nothing special. The problem kicked in with the waiter. He was pleasant enough for just did not listen or care. I ordered a salad and asked for grilled onions and mushroom to be added to it. He stood on the far end of the table would not walk over to me and I had to repeat the order six times screaming across the table. We ordered two meatball appetizers that came out stone cold. Now they were very good but refrigerator cold. The waiter did not check on us for quite some time. When he came to clear the appetizers we complained. He then brought out one warm serving (not two). The owner explained they use to make a batch and keep them warm but now microwave them and did not microwave our order long enough (well that made us feel great). Dinner arrived and they brought the wrong order for one person. The waiter said he thought the person said something different and thus we should keep the wrong order. Trying to salvage the evening we let it go. n addition, the salad I had to order 6 times came out total wrong. Obviously the waiter just did not care or listen. The food that was brought correctly was good. On the way out the waiter apologized but then went on to defend the actions. Total frustrated I complained to the owner. At first he apologized but quickly changed to saying he could do nothing to help complained about personal issues and then loudly rapid fire dropping the F bomb at me!!!!
Details
Phone: (201) 485-8793
Address: 393 Franklin Ave, Wyckoff, NJ 07481