My wife and I have now purchased our second car form Chris, we just bought a 2013 ford explorer xlt it's in mint shape, had lower miles on it, just what we where looking for! although they had lots of inventory down there to choose from we fell in love with the explorer. and we looked around everywhere Chris was priced 4799.00 lower than anyone else!!! he gave us way more for our trade than anyone else!! after having the car for a day the check engine light came on and I called and talked to todd he said bring it right down and we will fix it and then did! they even have their own service department! at a real garage that is offsite with skilled mechanics. at first I was dealing with another salesperson and i was very dissatisfied with this person because he told my wife and i it had gps and it did not, also that it was getting new tires which is was not! so then I decided to complain about the person and Chris apologized and he no longer works there anymore, however Chris even put new tires on it cause we were told it would, they take their business down there vey serous. They really have your best interests down there. And don't believe in just selling you a car they want life long customers! I hands down would deal with Todd again he was awesome helped me through the whole process and was very professional!! All through the repair process he called me and kept me in the loop, and he is the General manager, very personal service like your family down there. Also I talked with Chris several times in his office face to face he is the owner and he makes time for his customers!! We will see him in spring when my construction company starts to gear up with new trucks he even finds them for you exactly what you're looking for! At rock bottom prices!Thanks Chris and Todd We love our new car!!!!Adam and Jacqueline M. Rutland Ma
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Today I got my first car! It is a 2008 Honda Accord EX-L!! I drove for one hour and 20 minutes just to get to Smart Motors auto sale but right from the start I can tell you that I do not regret it! I sure knew that i needed and wanted a car but with my credit not being so well everywhere I called with either say I had to give a big down payment and my monthly payments would be high! I went on craigslist and found Smart Motor. I did not hesitate and gave them a call. Natalie answered the phone and right away i felt like this was the one place that I was looking for. Not only did she work with me so that i could get the best deal possible but she also gave some pretty good advice on how to improve my credit. I was suppose to go get the car on Saturday but i was so excited that I decided to go today, there I met her husband and just like her he was a big help too. We were at the bank for hours trying to get the loan and not once did he complain about the wait, he even offered me to leave and he would bring the car back to me, mind you its more than an hour away, I was excited about driving my new car so i did not take his offer lol, we finalized it all and everything went well, can not complain, got a great deal and was treated nicely! if you have bad credit or good credit give them a call, and give them a chance to help, I promise you wont regret!
I almost never write reviews but looking at the reviews on here, I had to talk about my experience with Rally Motors. I purchased a 2008 Nissan Altima Coupe 2.5 3 years ago from Rally Motors. I remember my experience with the staff being more than welcoming. Normally, some would post a review a month or so into their new vehicle, but in my case it's different. My Nissan that I purchased has been nothing but an amazing car! It never gave me any problems. I love it! I'm looking at buying a new car now because I'm expecting and I'm so heartbroken that Rally Motors doesn't have a car on their lot that I would be interested in purchasing, because if so I hands down would buy from them again. Everyone has bad experiences somewhere and I feel like those are the only people that write reviews. I'm the opposite, when I love a place I want everyone to know. Give them the benefit of the doubt. Maybe the person writing the review was a total douche to begin with and that's why they are pissed about their experience. Customer service is tough. 5STARS RALLY MOTORS !
Since October 2014 I have taken over as the NEW General Sales Manager for REM Auto Sales Inc. This dealership has been in business for 42 years, and maintains an A+ rating with the BBB for 25 years. The Owner can proudly say that he has never turned away a customer with a problem. REM has fixed customer issues 100% of the time. REM's business practices sets them apart from the competition because REM only services what they sell. REM employs two full time certified mechanics which allows them to keep the labor rate down for our customer, and get them parts and tires at a discount. When someone buys a car from REM they are treated like family, and 99% of the they refer friends and family because it's a great place to buy a car! We do not advertise just word of mouth keeps us very busy!!!
I bought a 2007 Hyundai Sonata here. Duane Papetti, the owner, was helpful every step of the way. The car was reasonably priced. He actually arranged for someone to bring the car to my mechanic to have it checked out. He took the tike to tell me all the steps involved with changing my insurance coverage to the car, going to the registry to get plates and gave me a great tip on where to get the best used car loan rates. We own some rental properties and he took the time to offer very helpful advice on renting properties...something he really didn't need to do. He was very helpful throughout and sold me a very good car at a very reasonable price.
Ahmed Chreim. I recently purchased a Honda Civic 2005 with 14,000 miles.. Gave me a great offer. The sale could not of have gone more perfect... The service that he provided was superb!! This was my first car purchase that Ive done on my own.. I figured he would try and stiff me, but it was excellent. He provided me with ALL the information i needed and sent me a text of the entire history of the vehicle... In conclusion, it was by far the easiest, quickest and most proffesional and friendly dealership i have ever experienced. Also, if you like Honda's with low miles and a great price, I highly recommend NV Pre-owned Auto Sales..
These guys helped me get my first car and never led me astray. They are sincerely are a family-owned and ran car shop and knows what it means to sell cars beyond just making a sale. I needed help getting a car when I was on a deadline and no one else would help me -- they went out of their way to get me in a car the next day and at a damn good price. I feel very comfortable shopping with them and they are not rude in the slightest. I highly recommend that more people buy cars from these guys because they are honest and reliable. THANK YOU PARK AVE AUTO!!!!!!!!!!
After going to Junior Auto Sales with no luck with the dealer I went to Mass Motors. I'm so happy I did. The dealer was courteous, friendly, professional and helped me every step of the way. I drove off the lot the same day with a mint 2006 Mazda Tribute. They went above and beyond to get me a nice vehicle with reasonable terms. I highly recommend them. Call their office today 978-235-7575 snd get the vehicle you deserve. This is the right place to go in Worcester!! Thank you guys!!
Bought my 2005 toyota 4 runner told me test drive it n tell me what if any problems need to be fixed loved the car ...needed tires so sent me to grafton street location to my surprise they gave me my new tires also changed brake pads all of em all my rotors one new caliper n an oil change i must say very very pleased with the service i recommend the grafton street location more professional service but other than that great service n car ohhh n changed a cracked tailight love sonias
Smart motor is a perfect place to buy a used car. The young couple are some of the few understanding and compassionate people I have met so far. They helped us find the perfect car for your size family. They were very upfront with us, no funny gimmick and a no pressure sales atmosphere. It has taken us a very long time to get a car, but this place is one of a few you can trust. I loved their service. I was happy that we ended up buying a car here.