I've rented from this counter on a few occasions. Regardless of who was working that day, I always felt like they went out of their way to help me. James gets the Kudos today, because he did an awesome job helping me out. I highly recommend them to you all.
I'm always in and out within 10mins. Very friendly services. They work with you and give you prices that works
They always take very good care of me. I have been using this location for over 10 years when I come home to Worcester to visit family. I use them work related rentals too. Always polite, professional, upbeat and attentive.
I usually have a good experience with Enterprise. This time was just "okay." Even though I'd reserved the car months ahead of time, they only had one available in my category...a tiny little car that looked like a roller skate. They did upgrade me, but for a price. And I was not asked about the fuel option - I *thought* I had selected the option where you pay a standard price per gallon, but I was charged at quite a bit more than the going rate for an empty tank. Next time, I will make sure to inquire.
Accommodating, courteous and helpful staff. I've never had a problem renting from them. Very nice vehicles, great selection. Highly recommend.