They provide very good service . do not require you to do therapy to see a doctor . open to take new patients
Rude, profit focused, will sell your personal info for profit, constant surveillance...and I experienced all of this without receiving any help.AVOID.
Counselor I saw was absolutely horrible in my 3 mths of going there I never even talked she spent the whole time on her computer trying to figure out how to work it. I've had more then a few appointments she canceled at last minute because her appointment before me canceled and she wanted me to come in earlier so she could go home and not have to stay and wait for me who was her last appointment of day. She would also be having private conversations on her cell phone. In my 3 mths of seeing her I never got to speak a word. My last time seeing her I called cuz I was going to be a few minutes late do to a car accident she never told me on phone not to come in instead I was told to get there soon as I could. I was 15 min late and she was walking out the door and told me "sorry I don't see patients who arrive late maybe you can come back tomorrow" yet on the phone I was told to come in still. After my 3 mths experience with this counselor I rate this place 0 stars and only got 1 star cuz this site made me rate at least 1 star. I wish my insurance would be reimbursed for not one appointment did she even talk to me in my 3 mths she never even learned why I was going. However I also do see my medication person there and I would rate her 5 stars but the counselor gets 0 stars.
Would you like to be "counseled" by a self avowed white hating RACIST? If you would..then THIS IS THE PLACE FOR YOU!The saddest part...this place is "SHOW ME THE MONEY" before "HELP THE CLIENT". Counselers are more interested in keeping their jobs than speak up for a client..or speak out about WRONGDOING.Why do I go here? I need medications..and because of Insurance issues..I'm limited..and my prescriber is probably the only honest person who works there. I won't name names. They'd probably FIRE the poor sap.
Terrible trying to call there. Not a good start as a new patient. Keep getting sent in loops of automation for over 55 minutes. Reception answers rude and just puts you back in the loop of automation to provider prompt that doesn't call black. They have long waiting list for counseling and put you on list but can't take new patients. All they do is med management 6 minutes for a new patient, they don't even know...nothing more than pill pushers. Disgusting service for a health care provider. Their phone system and trying to even get to someone causes anxiety and likely creates mental health issues. Save yourself the stress and go someplace else
The staff that work in the office are sometimes rude, overbook appointments, and are generally disorganized or refuse to make an effort! I love Brenda though!