Noticed our server was agitated ... His teeth look jacked up also ... A 50 year old server with no ambition in life and was taking his aggression out on the service .. if you don't like your job go find another one im sure a 20 year old can give better service than him ...
25. Papa Gino's
545 SW CutoffWorcester, MA 01607
From Business: Founded in 1961 by the Valerio family in East Boston, Papa Gino's has been serving the same thin-crust Italian-style pizza and supporting local New England commun…
Outstanding! This is one of our favorite restaurants in Worcester. Food is always great, relaxed atmosphere and always great service. Highly recommend!
Calamari over cooked, manager on duty was a total tool. Tatiana was wonderful. Was pathetic how the mgr tossed this waitress under the bus because he wasn't man enough to admit he said the wrong thing to us. Trust, we will never be back... I am confused as to how 9.99 for a dish can cause this Manager to act in this manner. Think twice before going to this location.
Hands down my favorite restaurant in Worcester. Food is very good, but the atmosphere is what puts this place over the top for me. Where else can you hear a live piano player while sitting on the outside and have the owner come over and ask you if everything is ok AND he is actually from Italy. Real deal here kids!!!!!!!!!!!
Visited the other day for lunch, food was great and also the service.
Had dinner there again for my birthday, we had a party of six. The food was excellent, there was a peach and mango sangria that was very good also. We we there on a friday night and it was easy to get a table. We have been there several times. I tried Via and Nuovo and wasn't impressed. I will stick with my 'little italian restaurant.
I just left there and I couldn't get home fast enough to let everyone know what just happened to myself and my dining companion tonight. We ordered wine, appetizers, salad more wine and dinner. Apparently we "took someone's table". Can you believe the "hostess" came over to us and asked if she could move us to the bar because she had reservations for this table and the people "have been waiting for a half an hour". Can you even imagine- she sat us there!! I had no idea they had time limits on their tables- had I known this I never would have gone there. I have never in my life experienced a hostess as rude as her. The blonde hag behind the counter needs to find another profession because she sucks at this one. Someone needs to let her know that is not acceptable behavior in the restaurant business!! For the record- I will tell ALL my friends and family to NEVER dine there.
Was here last night and I have to say it was the worst experience I have ever had at any Olive Garden. The food was awful mine was cold and my husband's steak was burnt. We only received one of the two appetizers we ordered. We waited over an hour for our meals. It was a Wednesday night and not to busy. The restaurant was DIRTY there was silverware and food under our table and by the looks of it it was there for awhile!!!! I won't ever go back to this location and I definitely WON'T be recommending it to anyone not even someone I dislike that is how truly awful our experience was!!! We were truly disappointed to say the least. Today I decided to call the manager over this experience and after being hung up on twice I finally reached her and her response was I'm sorry but could you call back this evening when the manager is here?????? Really?????? I thought you were a manager?? No response why no response? Because I was hung up on!!! This is the worst customer service and food I have experienced in years and I hope to never experience it again. So if you want Olive Garden I would suggest the one in Marlborough or anywhere but Tobias Boland in Worcester Massachusetts!!! I don't even want to give this place one star but my review wouldn't post without it!
do not go there for that you may get assaulted by the staff for looking at the building have filed a compliant with the Worcester police dept so if you feel like getting punch in the face by their staff be my guest or try not to look at it and think to bring a group you may be a suspect of evildoings note reason they were so defensive of the place was to stop car break ins so you know your car is safe because the staff will punch anyone in the face for you if anyone looks at your car the wrong way by the way the owner did not have his son apolgize for his manners
The server had a long beard that brought out my sandwich for me and was very nice, but a huge problem occurred right after. My first bite into the sandwich gave me a long curly hair, and I almost puked right there. When I showed them they apologized, but only gave me half price discount. I wasn't too happy at all... I am not returning...