This "business" is an absolute scam, and the owner is a con-artist. There are no contracts or time limits on items because she does not keep track of what items consignors provide. When confronted about a significant amount of "missing" items I had provided, I was told several excuses- the "computer system is down" or "my mother and brother probably sold it without putting a tag on it". Even more infuriating, I was told several times that I had to wait to be reimbursed because checks are only made out on a certain day (which kept on changing). Once I finally received a check, I was told to wait before cashing it. Furthermore, reaching the owner was another obstacle in itself because she does not return phone calls unless it is to get more of your belongings to sell. I tried showing up many times, but her hours are constantly changing. The only reason I put down one star is because I had to give something to write this review.
Austin Furniture is thee best affordable furniture store in Worcester ma. They have a HUGE selection of New and Used goods. Appliances,Matt.sets,Sofas,Dinettes,Antiques,and more. Layaway &Delivery too. We just love the owners they are Honest,Fair,and very kind hearted which is why they've been there 15 yrs! This place carries EVERYTHING under the sun not just furniture. Definitely check them out first you won't regret it. I furnished my whole apt under $500 including delivery. They also delivered a sofa from a different retailer for me for 1/2 the price of all other furniture retailers in worcester. Thanks Austin Furniture I will be back again and again!P.S. They are open Thursdays 9-7pm not 5 as yellow pages listed.
Before Alexis Grace opened I remember driving down Harrison street and dreaming about opening my own store in that very space. Tin ceilings and original hardwoods are very rare in the retail world. Knowing how much potential that store front had I was almost nervous going in their the first time. However the owners did not disappoint, the store has a beautiful layout and it was filled with quality clothing and even some handmade and vintage items.