Brilliant service. I got a recommendation to use Riverside from my auto mechanic who was fixing my car. Riverside actually made the effort to arrange my trip to their shop. When I walked in, the rental agent guided me through everything I needed to know. Everything was made very easy, clear, and simple. I chose one of the cars there, confirmed my insurance, and got on the road. The cars they had to choose from were all good quality. They had a variety of models, ranging from older to newer, affordability and quality. I chose the one that worked for me and we had all the paperwork filled out in just minutes to get me out of there. It was really great. I recommend this place to everybody who needs a car for a few days, or even more. These guys are great and I really had a pleseant rental experience.
I usually have a good experience with Enterprise. This time was just "okay." Even though I'd reserved the car months ahead of time, they only had one available in my category...a tiny little car that looked like a roller skate. They did upgrade me, but for a price. And I was not asked about the fuel option - I *thought* I had selected the option where you pay a standard price per gallon, but I was charged at quite a bit more than the going rate for an empty tank. Next time, I will make sure to inquire.
I really loved working with this rental service, they were great with everything. I came there with a friend after my car broke down, and then the lady working at Riverside helped me pick what car I wanted and then helped me fill the paperwork. Insurance got everything verified very fast too because they know that Riverside is a good place. I had no problems at all. Everyone was very helpful and I returned the car very easy as well. No problems at all and everything was great. Loved it! Recommend to all!
Very good people and good cars. I liked this place a lot because my mechanic sent me here to rent a car and then we chose one and very quickly everything was ready to go. Cars are all good condition and they fix them and clean them every day to make sure for the customers. The agent is very nice and help you with everything inside. Great business and really recommend to everybody who need a car
They always take very good care of me. I have been using this location for over 10 years when I come home to Worcester to visit family. I use them work related rentals too. Always polite, professional, upbeat and attentive.
Accommodating, courteous and helpful staff. I've never had a problem renting from them. Very nice vehicles, great selection. Highly recommend.
I'm always in and out within 10mins. Very friendly services. They work with you and give you prices that works