Bought my MINI Cooper at MINI of Austin in 2016. They were awesome and really went above and beyond in helping me. Since then I have taken it back everytime it needed anything. Everyone at MINI has been so helpful, honest, and knowledgable. Thank you MINI!!
Very nice facility! Biggest I've ever been to. I've never bought a car there, so i'm not sure about the process they go through, but I have talked with a few of the sales consultants and i've had positive experiences. I would definitely buy a vehicle there if i could afford an Infiniti or if th…
14. Henna Chevrolet
Alan Klug!!!! What can I say. I will never forget that name. If you ever what to purchase a GM vehicle from an honest salesman, go see this man. I never met Alan, but I did an out of state purchase from Henna Chevrolet and Alan was the man who assisted me. Alan walked me thru the whole process,…
Wonderful expeeience with this dealership. I really hate buying a car for the most part. This time it was exciting. Our salesman Ben Beasley was very knowledgable about the options and how it all works. He found just the right car and got us a really great deal on it too. Highly rexommend this d…
17. Just Jeeps
I'm an ""older"" woman, (if anyone thinks being in their 50's as older), from Connecticut and I travel all across the country in my 1998 Jeep Grand Cherokee Laredo. Since coming to Austin, I have had Just Jeeps take care of my ""baby"". They have made sure she's road ready for my trips, replaced…
19. Renee' In Austin
I promised Renee I'd write a review for him and I'm going to keep my promise and take it a step further. I'm going to post it everywhere I can ! My husband and I were driving on new years eve day and decided to go car shopping. We had a 2008 equinox and wanted to see about a new 2012 equinox bet…
6900 Burnet RdAustin, TX 78757
From Business: Charles Maund Toyota is an exclusive automobile dealership located in Austin, Texas. It offers a wide range of new and pre-owned Toyota cars, trucks, minivans and sport utility vehicles. Charles Maund Toyota provides a new inventory of models, such as Corolla, RAV4, Highlander, Sequoia, Camry and Sienna. It also provides S…
janice villaricoYour review will be posted publicly on the web. Learn moreI should have known that this experience would leave me unsatisfied when they opened late because someone had lost the key to the gate at the service entrance. I told my service advisor, Ricardo, all the same information that I had said when I booked the appointment. A day later, I get a huge estimate for routine maintenance items, none of which address my main concern and the reason for me taking my vehicle to the shop. I don't think he was listening. Maybe it's because I'm a woman and what possibly could a woman know about vehicles and vibrations? I told him that the check engine light was on and it was a thermostat code. The vehicle has been running at normal temperature so don't worry about that. We exchanged several emails because apparently he didn't know what "intermittent" was. They blamed my intermittent problem on something that is a constant because the mechanic was too lazy or ignorant. Out of frustration and lack of confidence with this shop, I decided to just get my vehicle out of there. As we are talking on the service drive, waiting for them to bring my vehicle around, I see that he has totally misquoted me and the symptoms for my vehicle are different. He said, "I wrote down exactly what you said." Now why would I give inaccurate symptoms of my own vehicle??? We started to argue, but I realized the point was moot. The mechanic didn't even road test it. I see why their calendar was empty while the Covert calendar was full. I will never use this shop again. Thank you Southpoint. My feeling of apprehension about taking my vehicle to the shop is stronger than ever. I would give it zero stars if I could. Add photos
this is truly a terrible dealership. They are untrustworthy, lie, and do not honor verbal commitments. It is too long of a story but bottom line is I had extensive verbal commitments on a Tundra with many options, after a month of promises that the truck was in Houston and would arrive shortly it never did. After filling out their questionier honestly as best I could, giving the negative as well as the positive I got an e-mail that all verbal promises and commitments were off the table and if I had a problem with that I could seek legal counsel. Bottom line is , do your homework at another dealership, even the 2 top executives will not help you at Charles Maund as I tried to contact them to no avail.
AVOID THIS DEALER AT ALL COSTS! If you're a single female, this is the last dealership you should ever visit! The first thing the sales person Rex asked me was, "Are you here to buy the car, because I'm really busy." Rex told me almost nothing about the Civic EX on my test drive, just that it was "award winning" and it wasn't even waiting almost 2 hours from the test drive to FINALLY being presented with lease figures (thank God I had a book with me!) that was the worst of my experience. They presented me with the highest numbers of any of the dealerships that had emailed me pricing, and when I told him that I was going to need better monthly payments, he came back from speaking with his managers and told me, "You need to either pick an LX, this is the best pricing you're going to get, or you just can't have the civic." Needless to say I walked out completely insulted that they wouldn't even negotiate a single dollar off the highest price. I bought the car the next day First Texas Honda for a good deal.
The price on the website was the best within a 250 mi radius. That's what caught my eye. Also full Car Fax evaluation available on the website so I knew what I was getting before I arrived. Then a completely no pressure sales process when arriving at the dealership. Gave me the keys for a test drive and left me alone. I will look here again for my next used car purchase.
I may have torn my shorts hopping in my new truck, but Seth had my back and gave me a awesome sweatshirt with 360 Exotics on it. Had an amazing experience and the response from the dealers was quick and friendly.
Very helpful and great service .
Awesome, informative and candid .
He was a gentleman, and fair. This sales lot and the vehicles in it are the cleanest used cars I've ever witnessed! Their pride in their business, shows in their quality detailing and condition of their product. I felt content adopting my VW from here!!
BEWARE doing business with this dealership. They buy stuff from companies on credit and then don't pay their bills. It's possible this company could go out of business any day now since they can't even pay their vendors. Unless you want to buy a car from a company that is going under soon I would avoid doing business with Clay Cooley Nissan!