Poorly.Dear fellow Veterans, this is a company to stay away from.My 2008 F350 King Ranch has two (2) current inspections from Ford Motor Co. I did not turn them in with the truck as I was curious what they might try to tell me what was wrong.So here we go,Brian Carswell offered me a purchase contract for $19,150.00 for this truck. It Kelly Blue Books for around that.Brian Carswell sent a truck out to pick up this perfectly good and running pickup from my address. He told me over the phone it was going to Arlington WA for inspection.After a couple of weeks he emails me and asks me to call him. He does not like to go on the email record.I call him and he tells me he that he can only offer me $13,0000. I told him no. I asked for the report. He sent it over. It was a report of some minor body dings and an EGR code, JUST like the FORD reports.He emails me back and asks me how much I would be willing to part with it for. I respond in email that it they could have it for $18,000.So then he calls me and tells me his boss won't pay to have it sent back and that I would have to pick it up. I told him I would need to think about what he said. But he would not put that in writing.So I texted him about the truck and asked if it was still in Arlington Washington. He, Brian Carswell said yes. I asked if I could have the address to pick it up. Sure he texted back . I asked for it to be sent to me in email.Another days goes by and still no information on my truck.I text Brian again and tell him I would like to pick it up in Arlington tomorrow.Now he tells me the truck was never in Arlington and does not even know where that is.He tells me the truck is in another city over 100 miles away to the south.I have filed a Washington state Attorney general complaint against them for breaking their own contract and abandoning my vehicle.Tracy Diller1st Special Forces Airborne2/75 Ranger BattalionPost 7 American LegionChapter 19 Disabled American Veterans
375 Maltbie StLawrenceville, GA 30046
From Business: Lance Used Auto Parts has been providing high quality parts to consumers and businesses since 1971. We stock thousands of parts, all at great prices and with warr…
Good car buying experience; terrible people to do business with though. I bought an extended warranty, cancelled it 6 months later and they kept the refund and said they never got it. Filed a suit in magistrate court.
The salesperson was very helpful and professional. The finance manager was rude, disrespectful and unprofessional. When ask about pricing on a vehicle the finance manager ask what we where willing to pay and. "This is America you get what you pay for." The sales person apologized for the finance managers rudeness. Because of the disrespect I will never do business or recommend anyone to subject themselves to this disrespect.
Came in to get a suv and received great service. The vehicle came without a warranty due to the age and miles on it but I felt confident driving it of the lot and love it. Sam and Jim helped me find the car I really wanted and they are awesome guys. My experience with them was the best in the Atl area. I will buy from them again! Great Service!
I bought my car at this lot and no problems. I bought a 3 series and it has been an excellent car.. i will be going back. Thank you guys