New York Motor Group
6020 Northern Blvd, Woodside, NY 11377
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Buying a car can be draining, stressing, and an unpleasant experience to say the least. My experience with New York Auto Group has provided me the exact opposite experience. They helped me from start to finish , and made the process painless. Thanks New York Auto Group!
New York Motor Group helped me from start to finish in finding the best used car for to meet my needs. The sales guy I worked with was more than helpful and the finance manager got the best possible deal, and was very thorough. I will always do business with them guaranteed!
I have gone to the dealership to buy a lexus hs250h. It was priced competitively so I visited the dealership since it is very near to my place. They asked me to deposit $500 to run my credit which they told me is refundable. They told me that I have to finance the vehicle through the dealership in order to get the advertised price; I figured since I have a very good credit, I thought why not. They ask me come in next day and get another $4500 in order to see the finance options which they told me is completely refundable and that they need to show it to bank in order to even show me finance terms.
I trusted them, thinking that this is America no business will so blatantly cheat its customers. Then they took me to a separate room and showed me my finance option which was completely bogus. They added warranty and insurance on top of car price ($12,000 dollars) plus other charges along with a 12% interest rate (My previous car interest rate was 1.9%). They even told me that I do not need my own car insurance anymore and that they are providing it for next 5 years, when I looked at the terms that's not true, it clearly states that it will cover only lender and that I need my own Insurance. Finally I decided against buying the car and asked them to refund the money. Then they showed me that there is clause on the paper which I signed while depositing the $500 that states that I need to pay the dealer 35% of the cost of the vehicle if I don't buy it. They told me I need to pay the dealer ship another $3000 dollars and if i don't claim my $5000 dollars they will forgive $3000.
I was left just with tears. I just lost $5000 in a span of 2 hours without even buying the car just to see my finance options. Funny thing is I didn't even get to test ride the car because it was night.
Total Loss: $5000
Car Bought: No
Services Provided: none
Be careful never give any deposit and thread carefully with these guys. They are literally goons.
I am making a case against them if anybody faced similar problems with them please contact me at firstname.lastname@example.org .