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Hours
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Extra Phones

Primary Phone: (718) 429-4900

Toll Free: (800) 244-7426

TollFree: (800) 244-7426

Neighborhoods
Elmhurst, Northwestern Queens
AKA

Expert Piano Movers

Categories
Pianos & Organ-Tuning, Repair & Restoration, Piano & Organ Moving, Pianos & Organs, Movers, Moving Services-Labor & Materials
Other Information

Specialties: Pianos & Organs

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Reviews

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27georges

09/10/2009

Overall
awful customer service and 4 hours late

The prices looked too good to be true, and they are. I received a piano delivery at the public school I work at through a donation service from a person's house, and the Big Piano Movers scheduled our delivery betweek 9 and 12 but didn't deliver the piano until 4:30pm. I called around 11:30am to get a better estimate for the donor at her request. Instead of getting any useful information I was interrupted and hung up on, I then called back to try to get the information again and was hung up on a second time. I called back a third time because my questions still hadn't been answered, and no one picked up. The delivery went fine, but the lateness and shockingly awful customer service made it much less than worth it.

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