I am extremely thankful for the customer service at Wilton. I have been working on a large cross stitch project for the last month and I was pretty proud of how much I had got done. I've been extremely excited and anxious to see the final project. Unfortunately at the beginning of the week when I went to work on it I noticed I had lost the guide to the kit. I emailed Wilton, Dimensions, and Hobby Lobby seeing if they would be able to send me another guide rather than having to pay another $40 for the entire kit. Wilton were the only ones who responded quickly and kept in contact. This morning when I opened my email there was the attachment with the guide at 0 charge. I cannot express how relieved I am to be able to continue this project and I owe it all to Wilton. Thank you to Maria Plovanich and Ker for helping me, I greatly appreciate it!
I WILL NEVER PURCHASE ANOTHER ITEM FROM THIS DISPICABLE COMPANY OR SHOP AT ANY BED BSTH AND BEYOND STORES!! Nor will my family or friends!I and my family have been dedicated customers of Bed Bath & Beyond for so many years. Our homes are filled with items from their stores, but after their despicable treatment after a family member was injured from one of their defective products MADE BY COPCO, WILTON INDUSTRIES OR CUPCAKE HOLDINGS. How dare they not stand behind a proven, defective product with hundreds of bad reviews, and inform us they are not responsible. They refer us the company who made the product (Copco) which had several different company names... Copco, Cupcake Holdings, Wilton Industries, and who knows how many others...RED FLAG!!! And, no one wants to take responsibility! Will be filing a law suit. They haven't heard the last of us and they should be ASHAMED OF THEMSELVES! Also, Copco's Insurance company (Zurich) sends an Investigator who lies, which caused our claim to be denied and Bed, Bath and Beyond's Insurance company (Broadspire) was horrendous to deal with.I was forced to leave one star for a review which shouldn't be allowed!
I am extremely disappointed in Halloween candy decorations Halloween pumpkin with hat lot#15075 broke a tooth on them and have spend time at the dentist. My #is815 222 6932 I cannot afford this ependure epecially when your product cause the damage there is no do not eat my cause tooth damage I need you to contact me or you will be hearing from me shortly I'm p o