Just made a Western Union money transfer at:Castle Check Cashing #7 1753 Crosby Ave Bronx, NY 10461Operator ID 434The young lady was very unprofessional and posted the entry with the incorrect last names.She posted the sender and receivers name with the incorrect spelling of the last name and advised it was spelled incorrectly on the form.She would not correct the spelling and advised funds are on hold until I call your customer service and instructed me to get off the line.Called Western Union customer service at 18:00 EST and issue was resolved after 90 minutes.Initially they instructed me to go back to the cashier and have them send a letter to refund the funds.Western Union customer service is located in the Philippines.This is unacceptable as funds were sent for a family emergency.The initial error was the agents fault and it was brought to her attention immediately at the window.
The dealings with them were fine up until I asked for change of $100 bill, some quiet whispering, then the clerk chimed "the charge is $1.00" ..... How devious can ya be? No signs posted of this policy anywhere, youngins on duty and scheming their buts off. Ask me for a buck if you REALLY NEED LOOT THAT BAD! Don't jeopardize business ethics for greed. No change from them EVER again.
Why not specify which stores you reviewers speak of.I have been to ritecheck plenty of times and have had nice interactions with the tellers.Telling by the way you both group all tellers as one tells me you may have been the problem.I will continue to do business there.Thanks Ritecheck Cashing
Very Nasty & Very Rude! The tellers change the schedule whenever they want to shut down the system & count the money. Management/Corporate needs to hire a new staff. I am very disappointed in their services!
Worst cash checking placing ever I'm a citizen and they treat me like I'm a crook they never want to cash my hard working checks they always say needs 24 hours to confirm always. I'll wait 30 minutes but what in the world 24 hours? I rather die I hatteeee
It's really a shame when you have to pay $20.00 every two weeks out of your paycheck and have to deal with rude tellers. Rite check needs to give their teller staff classes on how to deal with people other than hispanics