On 1/26/17 they charged me $60 for an "Exterior Express Detailing," but all they did is run it through the car wash and vacuum the inside. They were supposed to wax and buff out the entire exterior. Don't do business with this outfit. It is a ripoff.
We have been going to this car wash for several years, and the drive through wash is friendly to our cars and trucks. I have a few collector cars, and they are always willing to hand wash and wax my cars for a fair price. I have always been very pleased with the work, and the prices are very fair.
after a week of purchasing my car which was scratch free I came to this place. The car got scratched all around and once brought to the managers attention all they suggested was to pay $150 for a waxing job. Not a place to get your cash washed.
This place doesn't even warrant one star but I had to give them one in order to post my review. Don't go there they hire employees that steal. I had $350.00 worth of lottery tickets that were stolen out of my console of my car. I said something to them and they said for me to look in the trash cans maybe they got thrown away. They were not laying out in plain site so why would they be in the trash cans- really! When I asked that they bring in the employees that were vacuuming my car in and question them I was told that I was putting them in a bad situation. He then said that at the end of the day he would bring in everybody and ask and get back with me the next morning. Well I never heard back from them so I called the manager back and he said he was hoping I was going to call him back and say that I had misplaced them. Really again! I feel that I am probably not the only person that has something stolen from them just the first person to notice it right away in order to know that I knew where it happened at. I will never go back there again.
NOT recommended. This car wash does not do a very good job of vacuuming the inside at all. After pointing out what needed to b vacuumed again, I drove back around, but they still did not get the same spots I pointed out. The order taker did not point out to the issues to those vacuuming. They also do a poor job of wiping down the outside of the vehicle including sideview mirrors and windows.
I am devastated. My car is now at the dealer having almost $6,000 in repairs done after I had my Acura TL "detailed" by Tacketts Mill Car Wash. When I came to pick up my car it was covered with bleach stains on the carpet and leather. My leather was literally ripped open and falling apart because it was so saturated with chemical. The car was soaking wet and full of water. The seats and carpet are damaged so badly everything has to be replaced. I stood there crying and in disbelief when I arrived to pick my car up and they acted as if nothing happened. The Man I spoke with told my he was the owner, he offered to give me a refund of the amount charged $140.00 and wanted me to go home with my car destroyed. I was yelled at and treated awful. I was told by the owner that he is a victim because The car seats are bad quality. This car wash is horrifying. They haven't even attempted to contact me since the day this all happened almost 5 days ago.... I am disgusted. The man who 'cleaned' my car actually admitted to me that he used household cleaning agent on my leather. Never again.
3rd time in a row at was not cleaned properly.
Car was cleaned thoroughly inside and out. The best detailed cleaning I have had in a long time. I needed it to be super clean since I was bringing to CarMax to sell and it helped me get top dollar.
I waited too long, in my opinion, for service. When the guys opened my doors to vacuum, they started asking me if I was single, what I did for a living...made me wonder how that was any business of theirs. My rear bumper was scratched and they did NOT wipe my interior windows. When I got in my truck, I could still see my dog's nose print on the rear window, so I spoke up and said something. The "manager" denied any sort of scratch and refused to have them re-clean my windows. I was so mad that I got into my car and closed the door. He came right up to my door, opened it and continued with a debate that I was clearly done with. I had to slam the door closed and lock it as he tried to open it again. I will NOT return. The men that work there are disrespectful, unprofessional, and don't do a good job. Save your money and go somewhere else instead.
got the VIP Package: "Very Inferior Performance". As you can see by the pictures they left bugs and other dirt all over my brand new truck. They also left a gallon of soap in the bed in my truck. This place claimes to be the best car wash around and I bought into it. I was not impressed as soon as I arrived. Its very small and looked more like a gas station car wash rather than the bigger elite ones like Flagship Car wash, who I will go back too after this experience. My interior did not fare much better. I still have debris in the floor boards that was suppoed to be vaccumed. I also had dust on my dash. REFUND PLEASE