SAM did a terrific job. He repaired our refrigerator in no time and made sure to keep everything clean and tidy before he left . I'm really impressed with your service and would refer you everyone in my building
2861 PS Business Center DrWoodbridge, VA 22192
From Business: ASAP Appliance Service located in Woodbridge, VA. Our company has been serving satisfied customers in the Northern Virginia area for the past 15 years. Our emphas…
UPDATE: Today I go to pay my c/c bill and the CHARGE ME TWICE!! Are you kidding me?!?!Avoid this business. Phone operator is difficult to work with when trying to repair THEIR mistakes. I took last friday off for their repair tech to FINISH his f-up and he NEVER showed up. Phone guy said oh we forgot. He had a personal emergency. So does that mean EVERYONE that day got forgotten?!?!EXTREMELY difficult to get them to fix THEIR mistake. Repair tech came in with an attitude and after being rude and actually telling me MY husband probably made the change. I told him to leave if he was going to slander us.Original:Quick, efficient. Shocked a the $289 bill for replacing the pump; my machine wasn't draining. What upset me is the water is reversed. Hot is now Cold and Cold is now Hot. How do you reverse it?I've called THREE times for them to come out and fix their mistake. NO SUCH LUCK!I'm about ready to dispute the charge to get someone to return a call!
They are great! Fixed my Samsung range in no time at all. Very friendly repairman and phone staff.
Great experience fixing my refrigerator leakage, The technician arrived on time and was very helpful, professional, fast and a pleasure to deal with. He even explained to me how to deal with issues going forward not only on my refrigerator but also on my dishwasher and washer as I had intermittent problems with both. He's so great I was looking for other things around the house he can help me with :) Great job and thank you!!!
They showed up on time and did a great job....... Found a way to to do the job as cheap as possible.
I'm not even sure where to start....I digress, this gentlemen who is the owner and ONLY repair technician has a horrible attitude. He seems to only be on his time and has had me waiting for him SIX DIFFERENT OCCASIONS with a no call no show, I'm not hugely into online reviews but I felt my horrible experience warranted one. It's honestly a shame that I'm even forced to give this establishment one star because he DOESN'T deserve it. It took over 3 months for my freezer to be up and working by the time he's done...I was assigned this imbecile through my home warranty company ******. I scheduled an initial appointment with Jeray (?) FOUR different times only to have the "owner/repairman" cancel on me every single time with little to no reasoning, once I got fed up I asked the receptionist seriously what's going on and she basically said she was just doing as she was told by her employer. She honestly didn't seem to bright (I think it is a married couple-not sure who would hire someone they were screwing in the first place). Anyways I FINALLY get an appointment and the bastard decided to show up 4 hours late without even the likes of a text message informing me or my husband that he was running late. He's inconsiderate, rude, and has a MAJOR chip on his shoulder!! Beware if American Home Shield sends you this guy run for the hills!!! Nothing but disappointment, time wasted, and a headache await you! I'm not even sure how this guy is in business and who keeps giving him work. I'm filing a complaint with my warranty company on his behalf and will cancel all services if they even dare to mention his name. When he was in my home he carried on a very inappropriate telephone conversation, left my house and work area a mess and took longer than I felt necessary to complete the work leaving me missing several days of work and several hundred dollars!!!! I am beyond furious and even considering changing warranty company over this major FUCK up they sent me.
Simply the best!They came out late in the evening on very short notice and repaired our broken air conditioner on one of the hottest days of the year.Roman was extremely, professional, prompt, honest, and knowledgeable. This was a blessing for us.
All around 5+ stars. Professional customer service, informed / knowledgeable team, responsive, etc.
Our refrigerator was on the blink, which is never fun. I called them and got an appointment the very next day. The repairman arrived in the first 40 minutes of a 2 hour window.He was professional and capable. He diagnosed the problem quickly and correctly, informed me of what it would cost, and even had the replacement part in his truck. This was a painless and efficient process. I am satisfied and would call them again. thats it.
Awesome experience fixing my refrigerator leakage, The technician arrived on time and was very helpful, professional, fast and a pleasure to deal with. He even explained to me how to deal with issues going forward not only on my refrigerator but also on my dishwasher and washer as I had intermittent problems with both. He's so great I was looking for other things around the house he can help me with :) Great job and thank you!!!