I'd been going to Tide Cleaners for a number of years and had been pleased. However, latelytheir customer service, though never stellar,and finished products have deterioratedabominably. Tide Cleaners is owned or managed by a Korean couple who speakpassable English. They are often quite rude.I'd dealt mostly with the wife, and over time because I'd treated her with respect, she has become a little less rude. However, the husband is anotherstory altogether. I'd brought in three pairsof slacks one day and asked that they not befolded and placed on their own hangers.They were not folded, but when I askedthe husband where the hangers were, his response was "Ask her" (meaning his wife)."She comes in at 11 o'clock." Two weeks agoI brought in 3 pairs of slacks and a jacket.I asked that the slacks not be folded. WhenI returned in a week, the slacks had been folded .I returned again,and the owner couldn't find my clothes.He said " Leave now. I'm busy." I refused. Found folded.