The manager of Jack in the Box Wood River location is a very rude disrespectful person. She lacks customer service skills, yells at customers, and accuses them of making mistakes when there are no mistakes. She is stuck up, argumentative, and does not even smile. I do not advice anyone to go to this Jack in the Box.
great food, priced right. they cook everything to order and it shows. It takes a little while to get the food but its worth it.
I ordered inside tonight and was very disappointed. I arrived home to discover that my chicken strip basket was missing the toast, so I called to see what the store wanted to do to correct the issue. They informed me that I would need to bring the food back to have it corrected. I live in South Roxana, not right around the corner. I explained that I would be bringing all items back that were ordered for myself and the person answering the phone seemed very put out about this fact. I made the trip back to have my food corrected. Yes, they made toast for my basket, but when I returned home it was very obvious that the rest of the chicken strip basket was not fresh, simply dumped into a new box. Upon inspecting the rest of the food I discovered that the double cheeseburger had been microwaved and I'm really not sure about the potato skins. Considering the amount of staff working I find it difficult to understand why it is my food was not simply made fresh.
If you order poppers ,you better check and see if they have anything in them. Went thru drive thru. Got home nothing in them went back got replacement and got home they were empty. No more Hardee's for me they acted like it was no big deal. #hardees sucks
Worst place ever. Always are out of something or your order isn't correct or missing items. Th staff are a bunch of goofballs just playing around and very rude.
I've recently moved back to the area. Use to love this place. This phone number is not active, guess I will have to drive there to see if they're still open. Craving that Root Beer.
Best place to work and eat. Great staff nice people wouldn't have any other making my food or working there. Plus I work there and we are dedicated to making your food great and as well as your experience. We have flaws like every other place we aren't perfect so help us help you when you want a great meal we will make it how you like it.
The worst dam place everytime they mess up my food or just dont give it to me and the people that work there are so rude do yourself a favor and go else where