My Dad bought an F-150 here and it had an issue with the brakes/rotors. Rather than refusing to fix after the sale, he contacted to sales manager at the time, and they went ahead and replaced them at no cost on the same day. Although the truck had needed the fix, it was cool that they had no issue taking care of it. Saved him hundreds of dollars. Truck runs awesome today. I figured I'd write the review for him, since he is 61 and hates the internet! His name is Bobby.
Just stay away from this place, horrible! Very deceptive and make you wait a very long time, most of the sale team is stuck with their face in their phone while others are trying to sell you things other than cars
Got an Altima from them, love it and their service. Great atmosphere, easy to deal with, and I love the car.
This dealers add on the radio says the don't want to put you in a vehicle you don't want and can't afford. That's a lie they will. As in the dealers comments yes they do provide extra warranties/ packages. But they won't explain them to you when buying the vehicle they will rush you through the papers and say we are "giving" you this package. But really your paying for it dearly.Then if you wanna sell it down the road the refund for these warranties will be little to nothing. The dealers will not help you out selling the vehicle or getting out of your loan in any way. They will offer you a low price to buy your vehicle back to try and rip you off again. BEWARE DONT GO TO THIS DEALER. Hopefully this keeps at least one person from making the mistake of walking through there doors and buying a vehicle from them.Update as the dealer posted to call and speak to them. i called explained everything to them and they told me to come in. they know what i wanted explained that on the phone. I said i will come in. thinking they wanted to make things right. No they didn't i sat there for 3 hours while they did god knows what. then after waiting for 3 hours he came back and offered me crap again just like they did a month before. this dealer wasted my time again just to try to rip me off again. wasn't even a attempt to make things right. i still am stuck with a vehicle i can't afford and don't want.
Very very disappointed. Had to have the engine replaced in my van. The work got done in a timely manner but the warranty was to cover $2000 of the $5000 repairs. When the van was ready to be picked up was informed I had to cover 100 percent of the bill up front. The $2000 was to be in my hand no later than 5pm Oct 3rd. I still do not have my money it is now the 11th. I call and speak to Rick. Getting no where. Promises to return my calls after he speaks to someone else.. This money is mine and I was told it would be returned. I would never recommend their service department. Rick is full of hot air. Again still waiting for a return call.
When you go to buy a car, they are the best dealership. So friendly, nice, and professional. They minute you have a problem they are the WORST dealership. If I could give them negative stars I would. My less than two year old car will not start and they refuse to fix it. The service manager, Rick, gave me the run around. So I called dodge headquarters, and it's being taken care of by a different dealership.
My Mom bought her Maxima there and she had a great experience. They went above and beyond to get her the right price.
If you are in the position to be purchasing a new or used vehicle, Federico Chrysler Dodge Jeep is where you want to go! I recently purchased my third vehicle from Federico, from my salesman, David Sanders! I once again could have not asked for a better car buying experience and would never buy from anyone else. All staff in all departments are very pleasant to work with as well!
When you are beginning your next car shopping adventure go no further than to David Sanders at Federico Chrysler dodge jeep. You most definitely will not be disappointed! I officially no longer dread the car shopping experience! So stop in there and buy a new or used car from David Sanders!
Very disappointed. Just bought a new truck & can't get the salesman to call us back with the pricing for running boards, bed liner, etc. Have called 5 times & spoke with general manager and still no pricing info or call back. Would not recommend this dealer