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Business Description

 As a shared-ride taxi service, rates are lower due to government subsidy.  This allows multiple riders from multiple locations to ride in the same vehicle.  The number of vehicles operating is limited.

Waiting times increase during extremely busy service times.  Your patience is extremely appreciated during our busy service hours.

BBB Rating
A
BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

FriClosed

Services/Products
Fridays and Saturdays, we are open until 3:00 am.On-demand door-to-door service for all clients.  24 hours minimum recommended for wheelchair clients due to excess requests for service with limited accessible vehicles.  We ask clients to be ready when the taxi arrives.  Waiting time for the client is 2 minutes, then the taxi will continue to next client.
Payment method
cash only
Category
Taxis
Other Information

Specialties: Birthdays & Holidays

COUPONS & DEALS

No coupons available

Reviews

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marfeds81
Edited: 02/04/2017
Overall
worst cab service ever

This cab service sucks you call for a ride and 3hours later they come
if you need to be some place ASAP you better not call this cab company

Jamie S.

04/07/2016

Overall
Expertise
Professionalism
Promptness

Horrible horrible horrible! Worst place ever. When you call in early enough to make a time call they still make you wait and you end up being late anyway.

Violet A.

03/09/2016

Overall

WORST! taxi service ever!! Many times I called them and Never showed had to walk home!!! The average waiting time almost 2 hours. They are very Rude! the Drivers act and behave inappropriately! We Really need a Professional and reliable taxi service. They have a take it or leave it mentality because they are monopoly and the drivers have body odor!

Kelly R.

02/28/2016

Overall

WORST cab company ever!!! They picked me up right on time bc I scheduled the pick up time, they dropped me off n i told them I would be calling them to come get me, I called n was on hold for 30 min. Had to make other arrangements for a ride. We FOR SURE need a better taxi service in the rapids!!

Julie B.

01/14/2016

Overall

Probably the worst service you will ever find in Wisconsin rapids. We need a much better option in this town.

Jessa R.

12/15/2015

Overall

The most rude and disrespectful cab company I have ever dealt with. There is no reason to treat people with such disrespect. If you are going to run a company involving people you should have some people skills.

Overall

Low prices should not equate to poor service, my experience using the service for my family has been very poor. It is true that fares are much higher in larger cities, as they should be, it's referred to as cost of living. I travel all over the country to major metropolitan areas and my drivers treat me cordially as my business matters to them. I'm afraid the monopoly this company has over our small town makes some River City employees feel that our business is 'take it or leave it'. Unfortunately, they appear happy with the status quo, and may never realize the capital their business could experience had they simply implemented strong customer service policies that were expected from all staff, drivers, dispatch and management alike. Some drivers are polite, helpful and realize their customers value, to the rest of the employees that cannot appreciate what was just covered, let me translate this into simpler terms. "You mean....ugg...people no do business with you" .

Retired N.

05/29/2013

Overall

River Cities Cab is the best taxi deal in the country. Many people here do not realize how cheap the fares really are and they take the cab service for granted. I have taken the cab here over 100 times and have never had one single problem. The drivers are courteous and on time and we always make sure to tip them for their excellent service!

nickis1

04/19/2013

Overall

this place is the worst ever and you should never go here, they are horrible ti the disabled NEVER EVER USE THEM!!!!!! and some of them smell bad like body odor!



i want to give them 0 out of 5 stars but it makes me choose 1

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