If I could give them a zero I would, awful in every aspect of there business.. waiting weeks for a refund on a room we never stayed in!! I would rather pay to go to Noah's Ark than stay there again or attempt to stay there!! Worst hotel/motel ever!!
910 River RdWisconsin Dells, WI 53965
From Business: Each of the inns' twenty-one B&B guestrooms and twenty-two motel rooms is decorated with casually beautiful decor. Ideal for romantic getaways and Wisconsin famil…
Called for a reservation. The female that answered the phone said they had 1 room. I really had a hard time understanding her so a few times I had to ask if she could repeat that. Then I booked the room after checking with my husband. Gave her my credit card number. She then asked about what time we were planning to get there. I said between 2 & 3 pm. Meeting friends there which were staying at another place. We get there walk into office, female is there. I tell her my name & she said glad you made it. Handed me a pad to fill out for registrating. I was filling in my name, when my husband asked how big the rooms were. That's when it went bad. She told us we couldn't stay there because she didn't like what we looked like. It was horrible. We really thought it was joke. Looking for a camera. This lady was absolutely rude. All the traveling we do all around the world we have never been told that we couldn't stay somewhere because they didn't like how we looked. DO NOT STAY HERE!!
Bugs! Filthy! $150 for a dump! people in the room next door complained of an infestation of bugs, owner refused to give them another room or refund. We pulled down blankets & bed was loaded with hair. Toilet seat had a crap smear along the back. owner said that we must've done it. Part of motel is a half way house for vagrants. people under us blasting music, another customer asked them to turn it down, they refused. Saw that man approach the owner, she started screaming that he could leave if he wanted to complain bc the people playing music rented the room by the week as their residence. A/C smelled like mildew. blood stains on the mattress & box spring.
Rude management got yelled at because were taking to many showers water cost money they said not enough towels for the number of guest. No coffee pots in room. Complained about giving out wrist bands after one was used at a resturant as a discount. They have no hired help. No towels in pool area for you to wipe off with... Rude all and all dont stay here if you have kids if they are noisy..
The rooms were clean and comfortable. the pool was the perfect size for young children. Breakfast was great, especially the waffles. My son's crown on his tooth came out. They helped us find a dentist that could give him an appointment that morning. They had a very helpful staff.
I would never stay there again Deborah the manager is a racist ,she unprofessional ,we went as a group for a family reunion we had twelve room another group came later that evening well those people that came later well someone from that group was suppose to had broke into the indoor pool so they were evicted that morning at 4:00 am so at 8:00 am they came and evicted five of the rooms that was with our group because someone from the other group stopped and talked to someone in our group.my question was how do you evict someone for talking to another person from another group.well that day she evicted 25 room and believe it out not all 25 rooms were African american .we just had an overall bad experience even st check in instead of checking in at 3:00 we didn't get in until after 4:00 .WE WILL NEVER RETURN they ruined our vacation my grandkids had to return home after a 3hour drive