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Category
Fuel Oils

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Jim G.

07/31/2015

Overall

Not happy with the pricing or service. I called several times to cancel my automatic delivery and they would show up a day or two later and fill the tank. They charge over .20 a gallon more than the local guy. I feel trapped!

Domenica B.

01/15/2015

Overall

I have been a loyal customer for 15 years. Today I discovered they attempted to charge a credit card they had "on file" without my permission or knowledge! Not only is that bad business but it's illegal. BE VERY CAREFUL!

bigtuna

03/04/2008

Overall
Caught Stealing

I caught them over charging me on my automatic payment plan locked for 1 year. I watched the oil meter on their truck stop at 76 gallons & I got a bill for 83 gallons. Most companies have a computerized print out that exactly shows what was delivered. August bros just writes your delivery amount on your bill allowing the deliver to fudge. IN ADDITION they come every 3 weeks to deliver just 80 gallons for a 250 gallon tank. You would think that less visits for them would save them paying a delivery guy & gas to get to your house. They could easily come every 6 weeks and deliver 160 gallons saving the company money BUT more trips is more skimming from me. I am locked for a year so they are going to get my business anyway. It doesn't make sense PLUS I caught them fudging what was delivered. I'm done with them & I highly recommend you go to a company that protects you with computerized delivery read outs.

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