Facility is pretty and inviting,my moms housekeeper did minimal cleaning, had cobwebs in corners, didnt mop daily, or disinfect surfaces. Public restroom needs detail cleaning. Food is very good but dietary needs to read menu orders for guest as well as patient. Weekend staff serves behind times scheduled and doesn't always put drinks on trays. A lot of the CNA's do not answer the call light with a sense of urgency and they are not informed or act like they don't know the condition of their patients. The charge nurse needs to be more assertive with them to acknowledge the patients needs faster! Its not fun sitting in soiled pants for 10 mins never mind a hour. The Doctors need a schedule so family members can talk to them briefly about concerns. I know they're only required a monthly visit,it would be nice to know which day that is.these are minor issues,if we had to do again this would be our rehab of choice! P.S. It always smells nice in here, long term patients always look clean.
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Recently my father had to find a rehab center and we chose a TLC faclity, and we could not be happier. We were blessed to find out that TLC has facilities not only in the MidWest but in florida as well. My grandma moved down to FLorida when she retired and we cant seem to visit her as often as we would like. Luckily we found Astoria Health & Rehabilitation center. We are so blessed that they take such great care of her. She feels at home. Thank you TLC for having such fantastic staff and facilities.
This facility is absolutely wonderful for my grandfather. He wanted to live in FL and none of us were able to move with him to help take care of him. We found Astoria Health and Rehab through the internet and he has absolutely loved it since he has been there. He has made so many friends and feels better than he ever has! I'm so thankful for this facility!
This facility is a home away from home. Truly a beautiful place that offers great services for any loved one. Our family are so happy we chose this facility for our grandpa. He loves it here and has been taken great care of. He's given independence and gets to enjoy some of the same things he loved doing at home with us.
My family and I are very blessed to have such a great facility for our grandmother to call home. The staff have been very accommodating, and have made her feel very comfortable. We can't always be there for her, and now she needs more assisting. Thank you for your support and caring hearts!
Great facility. Very clean and easy to locate. Staff were so helpful and kind. They assisted my grandfather in any concerns he has had. They have provided him with care and have been so supporting. Keep up the awesome care!
This facility is one of the nicest and prettiest facilities I've toured through. I would recommend it to any loved one looking for a place to retire or call home.
Phenomenal facility. Very clean and the staff is very passionate about their work. I would defiantly recommend this facility to anyone in the area.
Great facility with an amazing staff that is always around to help! They were very kind to our family. My grandfather loves it at this facility.
I always feel comfort knowing my family are in good hands at Astoria Health and Rehab. Beautiful facility and a great team.