I have taken my two dogs there 5 times and have never had any problems. They trim their nails and bathe them, there is a grassy area for them to run and play, and the kennels are large. My dogs have not complained other than they missed their Mum.
This place is awful. I would never leave my pet there again.They lost her collar. They seem very disorganized.
Can't thank Terri enough for being available & taking such good care of my Pearly while the family & I were at Legoland! Put my mind at ease & my fur-baby was loved while we were gone! Would highly recommend! Thank you again, Terri!!!
We often take our two dogs to Terrie when we go on vacation or Legoland.
We were visiting from New Orleans and I needed a private sitter for my poodle. She is very special to us and wherever she was left had to be approved by me. I called and visited with the owner and left my Angie for 10 days. Upon our return we found our dog happy and well taken care of and would highly recommend her to you. All I can say is thank heaven for such wonderful people. Thank you again - Coleen Myers
I am a senior citizen and have been boarding my 100 lb. dogs for nearly 10 (ten) years at Winter Haven Kennels. The dog runs are large, clean, and well maintained. In response to Sandra S: on Saturday, March 01, 2014, I dropped off my dogs between 7:00am and 7:30am as I had an academic training in Auburndale at 8:00am - as can be verified. The owner greeted me cheerfully and efficiently. I returned later in the afternoon, unannounced, to pick up my dogs and found the kennels, as always, in supurb condition. I am grateful that the owner is on premises as much as he is, knowing full well that my dogs are being cared for as if I were there. I would strongly recommend anyone visit the premises anytime to judge for themselves.
This place is a joke, when I showed up in the morning to pick up my dog they owner who also lives there was passed out drunk on the couch. Beer bottles all over, the place stunk so bad and it was around nine in the morning so who was taking care of the dogs while he was in that shape. I was so upset I shook him and he finally woke up, I just wanted to get my dog and leave. Never a apology just made a rude remark if I didn't like it don't come back. So I didn't and want to warn everyone else of this place as well.
If you want a loving caring person to care for your best friend just contact this lady. She really made me very happy with her home enviroment and the way she took care of our special needs dog. She sure gave me peace of mind and when I returned I found a very happy dog.
This place is great! I had to return to India for a family emergency and they took Lil Vishnu in with no notice. They treated her like a princess and I've never seen her happier! I was almost a little jealous. They made me and my Lil Vishnu feel like family.
They have always been polite and ready to help. They have clipped our dog since she was a puppy, six years ago. I find they do consistently great work.