I had started going there because I was looking for a stylist to start getting consistency with my hair cuts. While getting my hair cut, the stylist was too busy talking gossip to other customers and employees so I felt that I was really out of place sitting there. I asked for a simple trim and then thin my hair out a little because it is really thick. Right after she started thinning, she started putting gel in my hair and pulling it with her fingers then abruptly says "ok its all done." Normally I am handed a mirror so that I can see how the back looks but she quickly ushered me on out. When I got home, I discovered that she had cut a large V in the back of my hair starting almost at the crown. My hair was past my shoulders at that time. I went back as soon as I could which was two days later because of work schedules. The owner and another girl were there. I asked them to please see what they could do to fix the situation. The owner handed me off to the less experienced girl who started cutting and cutting...and cutting more. Finally the owner took over saying that she was going to have to thin the "hell" out of my hair to fix it. The girl who made the mistake walks and they quickly explain why I was there and that I wasn't complaining or anything, they were just trying to fix it. She just shrugged and went on about her business. They didn't charge me for the "fix" but I still tipped the other girl a little for her time. The one that made the mistake just gave a half hearted "sorry about that". When I got home, I found that I had huge gaps in layers, thick and thin spots, length differences to the point that I looked like I had a mullet. I cried so hard over that. The next day, I went to Fantastic Sams to have a manager try to fix it. My hair went from one length past my shoulders up to a short boy cut in a weeks time and has taken me a year now to get straightened up.
Quality service in a beautiful modern salon. The stylists are dedicated to making you look and feel your best. Kelly is the nail specialist and is incredibly talented! She creates the most incredible nail art. Everyone does their jobs so well, even having your hair washed is such a treat here.
Was extremely disappointed when my stylist blatantly showed how little my happiness meant to her . After returning a second time for a correction I ended up with orange/ bronze hair ! This was an obvious not so subtle way of letting me know I was no longer wanted as a client :(
Went to see Rachel Harrison and she did a fantastic job! Very professional, great consultation. I had the works: cut, color, high lights and low light and have gotten great compliments from my family and friends. Highly recommend Cutting Edge and stylist Rachel Harrison. She seems to be very up to date on the latest styles and specializes in "Fantasy Colors".
I had Mary Beth cut my hair. It was the worst haircut I ever got. She was also so rude. I didn't like how she talked to the girl at the next station the whole time and while doing so she would stop cutting my hair for a while.
i have been dealing with headstart for many years. always great and friendly service. they have always have had the best product the most realistic hair pieces .
Have gone to Ralph for over 15 years, , he is perfect for my physical problems. Wish he was closer to the east coast. It was fine when I worked in Polk co, but I am retired and only 2 roads over to polk co. from my home. Have not found anyone like him to relieve pain.
One of the ladies there fixed a terribly uneven haircut I got at another salon that same day. She fit me in and fixed me up and then refused to take any payment. She just said pay it forward. Great place, great people, great service.
Terrible!! Lady cut my hair way more than I wanted. Worst of all she cut it uneven!!! It was more than an inch longer on the left side and very noticeable. I have curly hair and told her several times I don't straighten my hair but she insisted and made me look like a poof ball. I would suggest finding a different place. This is not what you want to do to your hair.
I have been going here for a few years now and I normally get good haircuts. However, the atmosphere is very unprofessional! The stylists constantly talk about other customers or their personal issues with each other. I always make an appointment but I usually end up waiting about 20 minutes afterwards before I even sit down in the chair. I will be finding another hair salon for my next cut.