The customer service at the Auburndale Enterprise Location is world class. I never have to worry about my reservation details Mitch and Ryan call ahead and they pick me up when needed. These guys go the extra mile for all customers and they do whatever is needed to make the rental experience pleasant. The wait time is minimal and that's impressive because the Winter Haven Airport is small yet busy. The cars are always clean and ready to go they are never washing them at the last minute I appreciate that. Most of all everyone enjoys their job and it shows in their performance. Thank you Mitch and Ryan for taking good care of my rental needs by going above and beyond. On a scale of 1 to 10 with 10 being the highest I give you guys and Enterprise an 11. Exceptional!