We replaced outdated ceramic tile with travertine and wood. It looked beautiful initially but within months the tile began to crack. We contacted Rich, the owner of Floor to Ceiling and he came out. He said it was due to a foundation issue and not covered by the warranty. We have since had two foundation evaluations and there are no issues with the foundation. We now have cracks in our family room, kitchen, breakfast area, guest bath and hallway. There were no cracks in the 8 year old ceramic tile that was replaced. We spent over $50,000 with this company. A very expensive mistake!
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They should be called SUPER FLOORS instead of Superior Floors because that's what we got! The dogs can't damage the new floors even though their large Australian Bandogs, the previous floor was a great deal in comparison with what we payed but I threw my money down the drain before with the other company, I don't want to bad mouth the competitor that sold it to us so I won't say anything about that.
I wanted to surprise my wife with tile and a back splash. So I called Superior Floors. Not only did they take the time to help me pick out the nice combination they made suggestions for me from color, layout and design. Not only did they give me my way better market value, they also installed and completed the job in less time than was quoted. This professional job only took a day. We are so in love with our patio and kitchen that we love spending time in those areas as well as having guest over to see the excellent job that was done. Would I recommend Superior Floors? Absolutely! Would I use them again? Absolutely. A nice glass of wine and my new patio, makes for a nice relaxing evening. Thank you Superior Floors.
The Crew that re-tiled our Master Bath were very professional and helpful in offering suggestion to the project. The work that they did was very detailed and precise. They took their time to get the job right and did rush or take short cuts. They did custom work and I am very satisfied with the completed job. I would highly recommend Floor Coverings International to any one. They delivered on all of their promises.(Score 10 out of 10)
Kent and his crew can do it all with regard to flooring. We are ecstatic with the whole house demo and installation we recently had done on our 18 year old floors. We highly recommend Floor Coverings International !!!