Today I went to Store #3516 located at 3325 Robinhood Road, Winston Salem, NC, 27106 because I needed to get a vaccination and their Minute Clinic was the closest CVS location that offered vaccinations.I arrived a couple of minutes before 2:30 PM. By the time I entered my information into the kiosk, it was 2:35 PM. The screen said that my wait time would be 36 minutes. I saw the sign on the door stating that they were at lunch, even though it also said that the lunch hour ran from 1:30 to 2:30 PM.A little after 2:40 PM a lady who appeared to be the doctor, nurse, or perhaps a PA unlocked and entered the clinic door. She didn't acknowledge me or the 2 women who were ahead of me - not a "hello", "sorry I'm late", "I'll be with you soon", or anything else. Finally, at 2:53 PM she came out and changed the sign on the door from Lunch to seeing patients. A minute or 2 later she called the first patient back.At 3:20 PM [I had now been waiting 45 minutes] I went to look at the kiosk screen. The medical person was with lady #2 and the screen indicated that my wait would be another 18 minutes. 1) that would have put me an hour and 8 minutes waiting, 2) I had a 4:00 o'clock appointment nearby, and 3) I no longer had any confidence in the reliability of the information I was getting, so I left.I felt a complete lack of concern for me or my business from this person. I have and will continue to use other Winston Salem CVS locations for pharmacy and OTC purchases. But I will never visit this location again for the clinic, pharmacy, or front of the store.
1040 Hanes Mall BlvdWinston Salem, NC 27103
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Great service quick and friendly and always has everything in Stock when I've been there and prices are really lower than most other pharmacies I've used
I'm new online user. I joined VIP online. It brought me back to the opening 'google' search results screen. I have no link available to enter in order to shop and browse for an electronic device I called about. I need to view it since I cannot get out to the store at the present time
The lady employee they had working their photo center today must of had no training on how to give customer service. I ordered my pictures early this morning and have them multiple hours in which they could have made me aware of a copy right notice. I had no issues getting my engagement pictures developed and now they choose just days before my wedding not to give me my bridal portraits. She replied that they did call to tell me about the copy right, but i have no missed call, no voicemail, no texts... so now they are liars too. On top of all that, she put her greasy fingers on my photos and even threatened to shred them, without giving me my refund. What a freakin joke. I can't believe they didn't give me a heads up before i wasted my gas going there.
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