I saw all of the positive reviews for this place and was SO excited to come in and get a cut. Unfortunately, I had a pretty bad experience. Although the staff was extremely nice and it was a lovely atmosphere, I received a pretty bad haircut from Michael. I asked for a cut that was about shoulder length with some layers as well. He immediately cut my hair to just barely shoulder length, and preceded to give me very dramatic layers. I don't think he took enough time to really figure out what I was looking for. On top of that, over 1/2 of the volume of my hair was cut to the shortest layer's length. I can understand a hairdresser misunderstanding how short someone wants a cut, but I don't think there's an excuse for it, especially since I warned him about the thickness of my hair and about my concerns that the shorter layers would be too short. Additionally, I think that most smart hairdressers err on the side of caution when it comes to taking off length in case a client realizes after cuts are made that they were mistaken about the length that they wanted. If Michael had done that, it would have saved a lot of grief. I ended up with very thin bottom layers and extremely thick top layers. Very mullet-like. And the layers were extremely uneven! This is the first time in my life I've gotten a haircut so bad that I had to go to a different hairdresser to get it fixed. She was shocked at how uneven the layering was. I'm still puzzled at my experience since there is not even 1 review of less than 5 stars here. But this was seriously the worst haircut experience I've had in the last 10 years. All of that being said, everyone was so nice that it was really difficult to admit to myself that I hated the cut because I liked all of the people so much. I'm sure they would have done everything they could to fix my cut if I had come back in, but I just didn't want to risk them making it worse.
2020 Peace Haven RdWinston Salem, NC 27106
From Business: We are a premier dermatology practice with convenient locations in both Winston-Salem and Thomasville, NC. Our practice was established over 35 years ago as the s…
I normally only write reviews in a hellish fury warning customers to beware of rude or lacking customer service and treatment but in my recent visit to Simply Sassy this is not the case. I attended a birthday party at the spa with my daughter for her friend and had the best time. The place was clean unlike previous reviews had stated. (Which I had read and went with a previous disposition) The girls as well as the parents were greeted with smiles and excitement. The girls dressed in robes and were directed to stations and given options of lotions, designs and glitter. They were given pixie sticks as a good reward for sitting still. The young ladies working engaged in conversation with the girls and kept them completely entertained the whole time in which the parents and I had a chance to snap a few pics and relax. The manager offered the parents bottled water and hot chocolate and we actually hit it off sharing stories of my daughter and hers. The whole staff was pretty amazing and friendly. They're updos and braids turned out really well. Even my daughters did too and she has really short hair. I was really worried about that not working out for her. Over all we had such a good time. The girls giggled and sang along with music that they played. The staff seemed like they were having fun too. I really give this place an A+. I will return with my daughter and her friends for services and definitely plan a birthday in the future!
My visit to Koru Touch was truly an awesome spa experience. While I had to drive 2 hours to get there, it was well worth the extra time and effort. I scheduled an appointment with Greg for some body hair removal. He sent me a note ahead of time inviting me to come early to take advantage of the sauna and steam room. The locker room was comparable to what you might find in a fine hotel. It was well appointed, immaculately clean and fully stocked with towels, robes and a variety of products. After a relaxing siesta in the sauna and steam room, I showered and met Greg for my scheduled service. Greg showed me around and told me briefly about some of the other services offered within the spa. When we got to the treatment room, we discussed the specifics of what body hair I wanted removed and he carefully explained his techniques, which proved to be the most comfortable I have ever experienced. He worked fast, yet he kept me perfectly relaxed throughout the process. He paid careful attention to detail and blended the remaining body hair so everything looked completely natural. This is a first class facility and Greg is a master of his craft. I highly recommend Koru Touch and Greg to men or women looking for body hair removal or other spa services. You will not be disappointed!
I just got my fine, straight blondish hair cut by Chris and I really love it! The attention he paid to the way my hair hangs was intense and careful. The cut swings nicely and the shape holds together so I look very "pulled together", not my usual fly-away straggly artist look. He told me a lot about his extensive background and it showed in the care he took. I will be going back to him for highlights and coloring my encroaching grey, in addition to cuts. The salon is new and so feels a little sparse, although they are set up for a full house. The colors aren't what I would have chosen, but that's a minor point. It would be nice to see the staff in a somewhat coordinated "uniform" (but not a uniform per se). I wasn't sure who worked there or who was a customer. I'm an artist and apparel/textile designer, so my life is color and fabric and "look", so I'm especially critical. Bottom line is the way you feel when you come out of Shear Excitement and I felt fabulous!
Eddie. He has been cutting my hair for a couple of years. He has always been fabulous on so many levels! This particular time.....he gave me the best hair cut I have ever had! I decided to go short...........scary for me!......he styled it in just such a fashion....He said it would look good growing out as well! He was right. I am a year into this style and it still looks good!!!!!!!!! I know this is not average for a haircut...but he was right! I wanted to take the time and energy to tell you all how wonderful I think Eddie is!!!!!!!! Thank you, Eddie, for being you........and loving what you do! I will be on your schedule before long!!! PS He is the only one I have ever had cut my childrens' hair that actually understood what I meant when I said not to cut too much, they like it long.! No one ever really believes me and they give "classic little boy cuts" regardless.
I had my nails done here (pedicure and manicure) they did a fantastic job and everything was very sanitary. However when I returned to get an eyebrow wax I did not experience the same wonderful service. I asked for my eyebrow a to be cleaned up with no reshapeing. The woman instead took off most of my left brow and waxed it too far in. Then made the right brow a cometly different shape. When I saw the end result I was extremely disappointed and stated so. The women proceeded to argues with me telling me she did exactly what I wanted and that I had to pay for it and if I wanted a refund would have to return the following week to speak with a manager. I will not be returning even for my nails due to the unproffesional treatment I recieved. I would not recommend this salon; I have had better service at the walmart salon in the area.
Wow, I just read the reviews below and I was shocked. I have gone there for a year for both manicures and pedicures. Amy and Leo have both worked with me, but mostly Amy. I have always found everyone there delightful and the work has been tremendous. I was getting regular manicures and pedicures and they introduced me to Gel. My pedicures last for months and my manicures about 3 weeks - and I'm a gardener who likes to work without gloves. Again, in a year, I have never witnessed any behavior remotely like that described below, and I have witnessed technicians gladly repair issues that have popped up with clients after receiving their service. In my opinion, there is no one in that salon who could be rude if they tried. I even give gift certificates to my loved ones because I knowit will be such a great experience.
Bravo to a salon that truly understands people and how to do business. I called up Shear Excitement this morning in a panic because I'd just gotten an awful haircut (far too short with awful layers), and I was hoping they'd be able to maybe help me with extensions. The woman on the phone was SO nice. Even though they couldn't do extensions on such short notice, she told me to just come in and they would see if they could help me fix it. Kristin met with me, listened to my concerns about my cut, and completely transformed it. I didn't think it was fixable, and she really made me look like a million bucks. They cut my hair ON THE HOUSE and just asked that I come back and see them. Can't say enough great things.
I LOVE Michael!!! He has NEVER let me down and I have been a loyal customer to him since 2005. Michael is a true artist and a very talented one at that. I am baffled and almost in shock at the review written by dcfoodie. This person cannot be talking about the same Michael Motley that I have patronized for so long. I almost wonder if the whole review is not a fake. I count down the days between my appointment and always leave more than satisfied. My children also love Mr. Michael. I almost hate to brag on him this much because he is already so busy. I had to speak up after seeing that disturbing review. I hope the person behind that last review found a person to please them but I somehow doubt it.
I had read the excellent reviews and I have to say, the experience still surpassed my expectations. I never realized my nose hairs could be eliminated so quickly. My back had some errant hairs, but Greg sugared them off before my spray tan. The end result exceeded my expectation. I could tell by the way Greg carries himself, he's a well seasoned professional. His comfort with every element of the service made me more comfortable. Excellent services, professionalism and environment. I will recommend all of my local friends, and even non-locals, because the results are worth it. Next time, I need to remember to have enough time to utilize the sauna, steam and jacuzzi. Great facility, Thank you.