Please avoid this place at all cost. They promised to have the engines swapped out in my two lawnmowers by a specific date, but it took 3 times as long. I'm not a rude guy at all, but I would follow-up regularly. They (particularly the old man (Jack)) made me feel like I was a complete bother. He would often say "you guys" while actually ranting and raving to me about the job they promised to do. Unreal! "E" for customer service Jack. You failed!
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Worst, and I mean worst EVER, customer service by frowning front counter employee. Absolutely rude to the max. Never will I ever set foot in that business again. PS you'll know him when you ask him a simple question .....
Waited in line at parts counter, my turn came up and while I was talking to the clerk another customer came in with a weedeater, I believe this customer may have been a commercial account, the clerk called him by name, ignored me and took care of him. When he finished with him he came back to me. He took my engine numbers and "looked" it up. Said it was wrong numbers and info. So I explained to him the parts I needed and he said there. Were no parts like that on the engine. I left there came home and used the same info I gave him and found the engine on the very first website, also found the parts I needed, which he said was not on any engine. So I recommend you don't waste your time, like they did mine.