Groomingdales treated my dog with love, respect and patience. What more would I ask for?... Seriously?Alex is awesome! She is very talented, but more importantly, she truly cares about all pets.
719 Gralin StKernersville, NC 27284
From Business: We are dedicated to the health of your Pet. We Practice Preventive Care. We provide Full Service Veterinary Care Wellness Programs Routine Surgeries Dental Proced…
3601 S Main StWinston Salem, NC 27127
My Persian cat was injured there and is now unable to walk. DO NOT take your pets here if you care about them!!!
I don't trust anyone else with our "babies". True professionals and you can tell they love what they do!
I love taking my dogs to Groomingdale's. Alex always does a great job with them, great service and my dogs love to go there!!!! I even adopted a dog from Alex, she rescued her and couldn't find a home for her. So my husband and I decided to take her home with us. Alex is wonderful with animals,and always does a wonderful job!!! You can tell she has a great passion for them and her job.
As a person who has rescued numerous dogs over the years and been a member of the board directors of an organization dedicated to the welfare of animals, the most critical factor in a groomer is their compassion and love for the animals. I have brought my dogs to Groomingdales since Alex bought the business. She is the only groomer who has been able to cut my rescue Pomeranian's hair in a perfect teddy bear cut. But, more importantly, is the love she shows our other rescue who typically trembles around other people because of his history of abuse. However, when he enters Groomingdales, he goes straight to the owners and he knows he is going to get lots of love and attention. Thank you for taking the time to make our dogs look beautiful and for giving them a safe and loving environment while you do it!
The worst experience EVER. I made an appointment for 12:30pm to take my dog in for her nails clipped and a bath. I was told it would be about 2 hours. 4 hours later after I had already been by to pick her up, I finally demanded they have my dog ready as I was coming to pick her up. The owner was so totally rude to me on the phone and said it was &quot;first come. first served&quot;. I asked then what is the point in making an appointment to which she responded that my dog was badly behaved and would not be allowed back. My dog is a puppy and that is their business dealing with dogs of ALL kinds. I have NEVER been spoken to so rudely and this was totally unprofessional. My dog looked terrifed also when I picked her up and peed all across the floor on the way out. GOOD DOG. BAD BUSINESS!!!I do not know who HADA is who responded to my review as I know the owner's are MIchael and Alex. It was MICHAEL who advised me it would be 2 hours when I phoned for the appointment. NO I still do not understand why you even take appointments if it is first come, first served then why even make an appointment? STUPID BUSINESS PRACTICE FOR SURE. My dog was terrified and shaking in the cage they had her in and was thrilled to see me finally. Also, no mention of the fact that she drank 3 bowls of water in a row which tells me she had not had anything to drink in almost 4 hours. ALEX is rude and yelled at me. I have never in any business I have ever frequented been spoken to in the manner she spoke to me. I work in customer service and what you do is try and make the customer happy. A simple sorry would have gone a long way. I have taken my dog several times to my Vet for her nails clipped and have NEVER had a problem there. I have also been told by the people at the Vet AND friends they have heard also a lot of bad things about Groomingdales. I am spreading the word of the treatment that I and my dog received from ALEX and also filed a complaint with the Better Business Bureau which they never replied to. It would also have been a nice gesture for them to have refunded the money I paid them as I know my dog did not receive a bath. She was dropped off at 12:30pm and I picked her up almost 4pm and she was soaking wet. Just tells me that when I phoned them, they just then got her wet. I would not take any pet or recommend to anyone I know to take their pet to this awful place.
Caring and competent grooming service. The owner obviously loves her work and the pets put in her care are treated like her own.