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Universal Insurance Company

Map & Directions
(2 Reviews)

770 Highland Oaks Dr, Winston Salem, NC 27103

(336) 771-0400

CLOSED NOW
Today: Closed
Tomorrow: Closed
32
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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General Info
Located in Winston-Salem, N.C., Universal Insurance Company provides private passenger automobile insurance services in North Carolina and Georgia. It is a member of The Siebels Bruce Group Inc., a provider of private passenger automobile and commercial insurance products. Universal Insurance Company offers various automobile and commercial products, including the business owners, commercial package and commercial auto policies. It also provides commercial property and liability insurance to small contractors and business owners, as well as commercial vehicle insurance policies for trucks and commercial automobiles. The company has collaborated with Jensis Agency Management Systems and operates with a total workforce of around 85 employees.
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Extra Phones

Phone: (336) 788-5917

TollFree: (800) 288-8050

TollFree: (800) 888-3262

Toll Free: (800) 288-8050

Brands
independent agents
Payment method
discover, amex, visa, mastercard
Other Emails

Categories
Insurance, Auto Insurance, Health Insurance

Reviews

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Kim D.

01/30/2015

Overall
Poor Poor Pooor service

They customer service is the worst ever!!!!!! Stay away from them, I can't wait until my poilcy is up in May so I can go elsewhere! I gave them one star, when they deserve none!

Kaysha K.

01/03/2015

Overall
If you are looking for cheap i...

If you are looking for cheap insurance, then this might be the place but be warned that you'd have to forego on basics like customer service, efficiency and time.



The reps are so rude, especially, the claim department. The hold time on the phone is ridiculous and it seems as if the different departments don't communicate with each other. You would have to be their messenger!



If you have value your time, appreciate good customer service and efficiency, then stay away. You've been warned!



Did I mentioned that they are extremely rude?