Universal Insurance Company
770 Highland Oaks Dr, Winston Salem, NC 27103
|Mon - Fri:|
|Sat - Sun||Closed|
Phone: (336) 788-5917
TollFree: (800) 288-8050
TollFree: (800) 888-3262
Toll Free: (800) 288-8050
If you are looking for cheap insurance, then this might be the place but be warned that you'd have to forego on basics like customer service, efficiency and time.
The reps are so rude, especially, the claim department. The hold time on the phone is ridiculous and it seems as if the different departments don't communicate with each other. You would have to be their messenger!
If you have value your time, appreciate good customer service and efficiency, then stay away. You've been warned!
Did I mentioned that they are extremely rude?