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Business Description
 It all began in 1913 when Samuel A. Pfaff founded Pfaff’s, Inc. on Main Street in Winston-Salem, NC. Approximately 20 years later, Fred W. Pfaff succeeded his father as President of Pfaff’s Inc. In May, 1963, Pfaff’s Auto Glass branched out as a separate business located on Liberty Street with David H. Pfaff as President. Pfaff’s Auto Glass is still family-owned and operated at 3125 Peters Creek Parkway in Winston-Salem, NC
BBB Rating
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.

Regular Hours

  • Glass Replacement
  • •Auto
  • •Trucks
  • •Motor Homes 
  • •Heavy Equipment
  • •Classic Cars 
  • Windshield Repair
  • Rock chips smaller than a quarter and located out of the driver’s direct line of vision can be filled in to keep the chip from spreading. The process only requires 30 to 40 minutes and mobile or in shop service is available. 
Window Operation Repair Windows in your vehicle that have become inoperable can be repaired in usually about 1 hour in our shop. Side View Mirrors The outside mirrors on your vehicle can be replaced, provided everything is intact except the mirror glass, in about 20 to 30 minutes in shop.  Acid Rain Removal Acid rain spots on your vehicle’s glass can usually be removed. This is a quick process with minimal expense to you. Please contact, or come see us for additional questions. Window Film Removal For aftermarket tinting that needs to be removed to comply with N.C. State Law, or for your personal preference, we can help. Give us a call for an appointment!
Lof, Lynx, PPG, Ppg, Ppg Prostars
Payment method
amex, discover, visa, mastercard, debit
Windshield Repair, Glass-Auto, Plate, Window, Etc


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Sandra E.
Edited: 03/14/2017

We had a horrible experience with this company. I took my husband's vehicle in to get the windshield replaced. They scraped the window frame and left glue on the top of the roof. Then the person in charge showed me a drop of primer around the windshield. He then lied and told my husband that he showed me this damage on the window frame. This is damage that they caused. Sandra Hogan

Phyllis S.



It's very rare to find people who have integrity. I will recommend this auto glass repair because they knew what the problem was. They didn't charge me for the advise. I will return when I need the repair.

Phyllis Winston- Salem N.C.

Amber A.



I previously had such a bad experience with another glass company (that in the end didn't even show after I talked with them TWICE that morning), that I delayed getting my windshield replaced for another month because I didn't want to deal with the hassle. Ricky the technician fixed my windshield today, and did so inside of a parking deck! He was extremely courteous and professional, and I am extremely thankful! Highly recommend!

C L.



I've worked with Doug Pfaff on a professional level for several years and he's as good as they get. Solid folks, solid business...100 years in business so you know they're trustworthy and honest.




The guys at Pfaff's are very professional, honest, and they do great work!!! Forget about those guys with catchy jingles and commercials, if you want your windows fixed, go to Pfaff's Auto Glass.

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