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General Info
MinuteClinic Winston Salem, located inside CVS/pharmacy #3516 at 3325 Robinhood Road, is a walk-in medical clinic. Services include routine vaccinations, health screenings, minor wound and injury treatment, physicals and more-- with no appointment needed. Our family nurse practitioners and physician assistants provide services for both adults and children, 18 months and older. MinuteClinic accepts most insurance plans and cash, checks, and credit cards.
Hours

Regular Hours

Categories
Medical Clinics, Clinics, Nurses, Health & Welfare Clinics

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Reviews

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Robbie G.

05/02/2017

Overall
Expertise
Facility
Professionalism

I typically use the CVS located at Yadkinville and Reynolda Roads. Anytime I’m asked to complete a survey on them I've always given them high marks because they always seem to do a great job.

However, on March 14th I went to the Robinhood Road location because I needed to get a vaccination and their Minute Clinic was the closest CVS location that offered vaccinations.

I arrived a couple of minutes before 2:30 PM. By the time the lady in front of me finished logging in and I entered my information into the kiosk, it was 2:35 PM. The screen said that my wait time would be 36 minutes. I saw the sign on the door stating that they were at lunch, even though it also said that the lunch hour ran from 1:30 to 2:30 PM.

A little after 2:40 PM a lady who appeared to be the doctor, nurse, or perhaps a PA unlocked and entered the clinic door. She didn’t acknowledge me or the 2 women who were ahead of me – not a "hello", "sorry I’m late", "I’ll be with you soon", or anything else. Finally, at 2:53 PM she came out and changed the sign on the door from Lunch to seeing patients. A minute or 2 later she called the first patient back.

At 3:20 PM [I had now been waiting 45 minutes] I went to look at the kiosk screen. The medical person had recently called back lady #2 and the screen indicated that my wait would be another 18 minutes. 1) that would have put me an hour and 8 minutes waiting, 2) I had a 4:00 o’clock appointment nearby, and 3) I no longer had any confidence in the reliability of the information I was getting.

I decided to try the one in Kernersville at a later date to see if the experience would be any better.

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