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i have rented on numerous occasions over the last few years. for the most part the vehicles and service have been acceptable. however, the last 3 vehicles i have rented have not been very clean - the front and rear windshields of all 3 have been filthy inside - to the point where i have had to stop and clean them myself while on the road to provide clear views for safe driving. also earlier this year, i reserved over a week in advance an economy car. only had mid-sized to large SUV's and trucks when I arrived. was charged for the vehicle I had to choose - for 3 day rental, the difference in price was around $50 extra. not at all what i had budgeted for. the customer service reps are always very helpful and professional at this location.
My experience with Enterprise was not the best. First of all when it is an insurance claim I don't see why I have to pay anything. Second, the car they gave me was suppose to be clean and wasn't. It had water on the car as though it just had been washed. Maybe the outside but the inside was different. The main thing is the windows but they was not at all clean. This was the worst experience I have had with this Rental on University Parkway by the Coliseum. I will not use this one again.
Phone: (336) 661-9222
Address: 3080 University Pkwy, Winston Salem, NC 27105
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