13 minutes agoI recently did my taxes there. I hadn't gotten back my state refund so I decided to follow up with the NC dept of revenue. They informed that the acct the money was supposed to routed to was not my bank but it included my social security #. They said when that happens the money goes back to the tax preparer. I asked the NC dept to mail my the document and it in fact has my social security number in the place where my bank account information should be. I contacted the agency twice about this and Arthur Gray denied everything saying they're not going to do anything about it. I even have my bank statements that show I never recieved my money. Aruthr Gray was EXTREMELY disrespectful and did not care I have evidence from the NC dept of revenue services or my bank statements. So now I have to get law enforcement involved because he refuses to take accountability that one of his workers did something wrong. So I will up there within the week with all evidence in hand because they owe me my money. But I will NEVER do business with them again. Not all black owned business deserve the time of day and they are one of them.
From Business: PRS Tax Services Is Proudly Serving Individuals And Businesses By Providing Personal Rapid Service For Our Local Clients, And A Gateway To Affordable Electronic F…
4400 Silas Creek Parkway Suite 200Winston Salem, NC 27104
From Business: There is no substitute for experience and integrity. We offer quality personal tax and accounting services to our individual and business clients through our 15 c…
As a small business owner juggling multiple daily responsibilities my books were in need of help to put it mildly. Was introduced to Bob thru a mutual friend and I am very pleased with the work he is doing for me and it definitely bore fruit at tax time. Would highly recommend.
Very attentive and supportive service. They make you feel welcomed and show you they care about your situation.
The worst experience. People working at this office are not aware of what the the actual process is for ITIN. They messed up my tax filing and IRS has returned my paperwork for more information. The worst part is when we go back to get help about the issue, all they do is open their hands and tell us they are not sure what to do and we are left on our own.Just don't go to tho office or to Jackson Hewitt at all. H&R seems to be more reliable.