The staff is nice to us & they are very busy, but my 91 year old little mother has been in a bed with a little screen in a drafty hallway (diagnosed with pneumonia) since early this morning or last night waiting on an empty bed. She came into ER around 8:00 pm last night. This just does not seem to be the best that they could do for her for her to get better, she’s going to be worse in this drafty hall with the EMS bringing people in & out 2 rooms down from where she’s laying in this hall. 🙁
600 N Elm StHigh Point, NC 27262
1365 Westgate Center Dr Suite G-1Winston Salem, NC 27103
This place is completely horrible as a practice. The nurses are extremely unprofessional, they leave the door open. It is proven that they are below healthcare standard. The staff are utterly rude, and have no sense of etiquette or professional direction. Each and every time I call there is a laugh, a joke, or rude mannerism. After reviewing the facility for years it is safe to say that they should be mindful of their patients. One patient I know is ready to sue the company for negligent practices that were deemed "not good" by the Directing Doctor. I highly recommend anyone in this area to reconsider going to this horrible place. It is utterly shameful on Novant.
I called to get an appointment for my daughter and the lady cut me off and i waited for ten minutes for some one to answer again, when some one did it was the same lady and she said my daughter that was 6 months old and needed her shots couldn't come in for another 3 months! Shes a Baby for goodness sakes! They send me a letter saying she needs a check up every month but they wont let me make her an appointment but every 3 to 4 months, im trying to change her doctors office but its such a hassle. Also they have like 6 diffrent numbers to call, like the dental and eye center number, it just keeps ringing and then the lady on the phone said that there is no dental and eye center so what the hell, it is so hard to find a number to call to actually get some one to talk to! The hospital knows us well cause we always have to go there cause the DownTown Health Plaza dosent wanna see her ever!