i have rented on numerous occasions over the last few years. for the most part the vehicles and service have been acceptable. however, the last 3 vehicles i have rented have not been very clean - the front and rear windshields of all 3 have been filthy inside - to the point where i have had to stop and clean them myself while on the road to provide clear views for safe driving. also earlier this year, i reserved over a week in advance an economy car. only had mid-sized to large SUV's and trucks when I arrived. was charged for the vehicle I had to choose - for 3 day rental, the difference in price was around $50 extra. not at all what i had budgeted for. the customer service reps are always very helpful and professional at this location.
I went to 2111 Peters Creek Parkway, Winston-Salem, NC, and rented a car from Enterprise. I asked for a standard size car and was given an upgrade to a full size one, a 2015 Nissan Altima at no additional cost. I got unlimited mileage and told the rental agent I would be traveling out-of-state. She was very cordial and gave great customer service. I drove about 2800 miles in a two and half week period and was very pleased with the Altima, including the smooth, quiet ride and the excellent gas mileage. I highly recommend Enterprise and have found them a cut above other rental agencies in service and vehicles provided. Don Stewart
Well they were nice and everything but you know what i dont like is that they have $200 deposit before you go get the car that you want. They dont tell you that... only half the price. And just because i didn't go get the car on time they almost didn't give me back my whole $200 back which i thought it was ridiculous. The representative there worked with me and therefore i did get it back. I just don't like their policies.
The customer service is superb! Everyone at Enterprise on Stratford Road rolls out the red carpet for every client. They pick you up on time, as provide excellent, courteous service, competitive pricing, and quality rentals. Enterprise on Stratford Road is my first choice when renting a car in Winston-Salem.
Enterprise at Stratford Rd is tops. They are fast, efficient and attentive. Best car rental experience I've had. Hassle free. Customer service is excellent. In particular, Jasper was awesome! I highly recommend them for your car rental needs.
Due to a car accident we needed to rent a car. Our insurance company was very unorganized and unhelpful. The service provided by Enterprise helped to forget all of the negative experiences.
Excellent service! The car I reserve was clean and ready when I arrived and the guy that helped me was nice and professional.
I had a good experience with this Enterprise. The Staff was very friendly. The car was clean. I was picked up on time.
1 of the best rental experiences , thanks to your helpful staff. I will use Enterprise for all my rental needs .