Customer service is terrible. When you ask for a size when ordering a pair of tennis they take like 20 minutes (if you are lucky) and then come back and say they don't have it, that if they remember your face, otherwise you never see the person that helped you again. They never offer a second option they just say: don't have it. I've tried to buy shoes here two times and they never have 9/2 size nor 10! Selection is great but availability and customer service is very poor. What a bad reputation they give to such a well-known store!
Went to this store to purchase a pair of tennis shoes. Asked the employee if they have my size. The employee went to the back of the store and I did not see him anymore. There were other customers that came after me and they were taken care. I waited for about 40 minutes. Not going to this store again.