From the time you walk in until the time you leave is filled with nice, knowledgeable, just all in all well managed business.
After being jerked around on a "lowest" price they can offer even for a disabled army vet... the new polaris sportsman etx after one month of use it will not even run long enough to load it on ramps to take it back to the shop. I do not know if polaris is to blame or the jokes they clame to be "mechanics" at kevin powell motorsports that put this hunk of junk together.
These guys are very good. They treat your bike like it is their own and they thoroughly explain everything they are doing.And, they repair the bike like it is their own.They will save you money wherever they can and do not insist on the most expensive or OEM parts.You could probably find someone with lower labor rates, but I doubt you will find someone this good, or you can trust this much with your bike.I am very happy with the service and attention I got. I took my bike to other shops for repairs in the past, but I will definitely be giving these guys all of my business from here on out.
Bad business practices. I am stuck with $1000's of equipment I cannot use and they have a no return policy. If you are looking for equipment for your kids and family do not shop here. They wont tell you this but they are a shop for hardcore sports people, not families. Now I have equipment my kids cannot use that I purchased for the holiday season. huge disappointment
These people are not what they advertise! I filled out a credit app online for a used 2011 Kawasaki kx450f and a day later received a call from Tanya and she wanted me to come by the store, so I made an appt to see a guy named Jason on a saturday and drove 70 miles only to find that Jason had no idea who i was or why I was there! When I told him that I was there to see the 2011 kx450 he told me that they sold it already and to fill out another credit app! I filled out another credit app and they tried sell me some older beat up bikes that I was not interested in! Then I was told that the bank they needed to talk to about giving me a loan was closed until tuesday i got upset, I told them I drove 70 miles to have everything go terribly wrong and that there level of organization was terrible! They said that they had a new 2011 kx they would sell me for $4500 dollars and when they ran my credit they saw that one of my scores was really low and the others were good, and since they had to use the lowest score they wanted me to put my truck up for collateral! I reluctantly agreed. I explained that I had previously owned my own business and lost it during the recession and my credit was suffering but I had 5 loans paid off in history and there was 80 points difference in scores and to please consider the better score! they refused and told me they would call me back and never did! I had to call them and Matt said Quote " the bank wont do it we need a cosigner" No im sorry we cant do it or regretfully we cant get u financed, just the bank wont do it!! There advertising says they can get anyone financed for $5 down but they asked me to put up my vehicle and pay $500 down and still cant finance me with a 585 credit score!! Can u say FALSE ADVERTISING! Very unprofessional and Very Unorganized!! I will never refer anyone to this store!! They are TERRIBLE!!!!!