After checking with my insurance provider I made the point of telling them when I made the appointment it was for a preventative screening that would be covered at 100% by BCBS.I spoke with the office on several occasions and was never told of any changes in the coding for my husbands procedure.This was scheduled for a Tuesday morning.On Friday afternoon I receive a final disclosure form stating that I am to bring $843.41 to the office to cover the charges and that once the diagnosis is made they cannot add,delete or change it.They also state that if you don't cancel 72 hrs prior you will be charged 75.00.Well Friday until tuesday is not 72 hrs.At no time did anyone contact me to get my approval on the charges.Pathetic
I drive from Durham, NC to go to Digestive Health Specialist. This group of Doctors, Nurses, Office staff are amazing!!!!! If you want a practice th…
Based off of my experience, I would definitely recommend going elsewhere. I was not impressed or satisfied with my visit with Dr. David Ramsay. After my initial visit due to significant intestinal concerns, he only asked the most basic questions, did not do a clinical evaluation, and jumped straight to ordering tests. Although some tests are needed to diagnose, how can he develop a professional opinion to which tests need to be done without a clinical evaluation first? Also, the chart notes that he documented and sent with me were inaccurate (based off of my symptoms and our conversation) and made it clear to me that he lacks the ability to listen. About a month after seeking a 2nd opinion, I received a dismissal letter from Dr. Ramsay. Although I was not offended by this as I would never return to him regardless, this shows his poor character and poor quality as a provider as I never even received follow up calls from him in regards to my labs when requested from my initial visit.
I drive from Durham, NC to go to Digestive Health Specialist. This group of Doctors, Nurses, Office staff are amazing!!!!! If you want a practice that cares and goes beyond their expected duties then you will want to give them a try. I have been going here for over 15 years and would not change a thing.
After months of being ill with no answers, there does not seem to be any sense of urgency to find out why I am sick. No efforts as far as we know to keep searching for answers while I haven't been able to eat for months and have severe gastro problems. Very disappointing when my doctor needs test results and consult and our digestive health dr is golfing.
Digestive Health Specialists is the best medical practice in town. I went to them for a screening colonoscopy. They have the friendlist staff. They make you feel welcome and I sensed a geniue sense of care and concern from everyone I came in contact with. They are very technologically advance with a patient portal and a really cool check in Pad!!! I would highly recommend them.