Con artists! If you don’t continue to lease and turn in a vehicle they will take you for every penny they can get. I was hit with a $1,000 service fee, which is obviously nothing more than ridiculous. I purchased lease protection that added over $800 to my overall lease cost. This was supposed to cover any and all repairs once turned in. Only when I contested the figure did the associate leave, speak with someone in the back, then return and say oh yeah, your tires are covered so that takes off $300. So if I had not contested they would have charged an extra $300. Not to mention they are trying to charge me 700 for an oil change. If all of this is not bad enough they also want an additional $5,000 for over mileage. They say if I lease a new vehicle they can forgive this completely but if not, it’s out of their hands. If they have the ability to forgive in one instance, they could work with me on the other. But the associate would not budge. I was not late on a single payment in 3 years and the car itself is in beautiful condition. I took very good care of my lease car and they won’t work with me on any of these ridiculous charges. The worst customer service I have received period!! Not to mention their absolute incompetence in the service department. I had tires changed and they scratched several of my wheels. I had a graphic added to the roof and they stepped all over the plastic door jam without any protection. I received my car with dirt all over the plastic. I was lucky they didn’t scratch it. I expect from a premium company like Mini Cooper a certain amount of professionalism and customer courtesy. This dealership lacks both. I will never lease from them again and likely will never lease from Mini Cooper. Thanks for turning away a loyal customer!!
REAR NICE OVER PHONE THEY LOOKED UP A DIFFERENT DEALERS NUMBER FOR ME WHEN THEY COULD NOT HELP ME
7726 N Point BlvdWinston Salem, NC 27106
From Business: North Point is not just your Winston-Salem Chrysler, Jeep, Dodge and RAM dealership, we also provide a full line of services dedicated to our North Carolina custo…
Frankie Howell was extraordinary. She was wonderfully patient guide in working with my husband and me as we explored our needs and desires in a vehicle. She confidently directed us to a vehicle that meets our individual needs, no small feat! Her attentive listening and ability to comprehensively answer questions was really appreciated by us both. It feels like we’ve made a new friend in addition to purchasing a new car.
We had a great experience with Flow Honda. Their expertise and professionalism made the experience of buying a car easier. Thank you for your patience with our kids. We will recommend Flow Honda to our family and friends.
We have now bought seven cars from Parkway Ford (Peters Creek) and we have been extremely pleased with every level of service! Terry Otis is a fantastic salesperson, who goes above and beyond to try to meet your needs. We wouldn't go anywhere else for our car needs and would highly recommend this dealership and Terry Otis for your car needs!
Flow Honda Body Shop is the best! This is our third experience in needing Flow's help with minor collisions and each was handled in complete professionalism. The handled are claims efficiently and arranged rental cars and made each experience easy. Quality of work and completion time of job was excellent! Highly recommend!!!!!!!!!
Over priced for service issues. They don't keep parts in stock so when they order them they want the customer to pay for the shipping and handling quicker. Even tho they know what the problem is today they can't get the part in to fix it unless I pay extra so they are going to hold my car for almost 2 weeks. I really feel they're over pricing me because I recently moved to nc from up north and they figure they can charge me extra since I'm not originally from nc. If I could give them minus stars I would. They're company and price gouging sucks. Don't ever do business with them
Did not keep their word Handshake and a promise mean nothing!!! Buyer Beware
AVOID AT ALL COST, RIP OFF ALERT!!!! please go some where else these guys are con artists, as listed on the ripoffreport website they will sell you a lemon. THEIR BBB rating is F.....need I say more?
If you don't promise to buy a car the won't tell you the price
I bought a car yesterday at Bob King Kia and I was very happy. After six weeks of research and hours of looking, I had finally found exactly what I was looking for. However, when I took it to my trusted mechanic this morning, I had to have over $2000 worth of work done to it. When the salesperson tells you, "The advantage of buying from us is we are a reputable dealer, we have a great shop, and all our cars are gone over before they go out on the lot," that means the car has had a safety inspection, period. The sales manager made that point very clearly to me when I spoke with him this morning. I bought from them rather than some of the fly-by-night dealerships that also advertised good deals, but really, there was absolutely no advantage in doing so.