Flow BMW is one amazing team and dealership. From the minute we reserved our car till the moment we drove off their lot, we had such a pleasant and smooth experience. Jim (GM), Jim Brown (salesman), Tye, and Ryan, thank you for your amazing courteous service. We absolutely are enjoying our new acquisition and when we decide to buy another car there is no doubt that you will be the first place we will reach out to. Thank you!
REAR NICE OVER PHONE THEY LOOKED UP A DIFFERENT DEALERS NUMBER FOR ME WHEN THEY COULD NOT HELP ME
7726 North Point BlvdWinston Salem, NC 27106
From Business: North Point is not just your Winston-Salem Chrysler, Jeep, Dodge and RAM dealership, we also provide a full line of services dedicated to our North Carolina custo…
Jim and Tye were a tremendous help to us, and we could not be more pleased. Anyone looking for a vehicle needs to consider Flow BMW! We have certainly found a place we look forward to shopping with again in the future.
My first time here, but I had a great experience. I wish I lived closer so I could use you for all my BMW needs!
Excellent customer service! Communication between service and customer is appreciated. Loaner car on a very busy day and prompt service!
Outstanding customer experience. Communication among all technicians, a loaner car on a very busy day, calls re: progress and estimates, and a new battery completed this experience. Many thanks Cory.
Con artists! If you don’t continue to lease and turn in a vehicle they will take you for every penny they can get. I was hit with a $1,000 service fee, which is obviously nothing more than ridiculous. I purchased lease protection that added over $800 to my overall lease cost. This was supposed to cover any and all repairs once turned in. Only when I contested the figure did the associate leave, speak with someone in the back, then return and say oh yeah, your tires are covered so that takes off $300. So if I had not contested they would have charged an extra $300. Not to mention they are trying to charge me 700 for an oil change. If all of this is not bad enough they also want an additional $5,000 for over mileage. They say if I lease a new vehicle they can forgive this completely but if not, it’s out of their hands. If they have the ability to forgive in one instance, they could work with me on the other. But the associate would not budge. I was not late on a single payment in 3 years and the car itself is in beautiful condition. I took very good care of my lease car and they won’t work with me on any of these ridiculous charges. The worst customer service I have received period!! Not to mention their absolute incompetence in the service department. I had tires changed and they scratched several of my wheels. I had a graphic added to the roof and they stepped all over the plastic door jam without any protection. I received my car with dirt all over the plastic. I was lucky they didn’t scratch it. I expect from a premium company like Mini Cooper a certain amount of professionalism and customer courtesy. This dealership lacks both. I will never lease from them again and likely will never lease from Mini Cooper. Thanks for turning away a loyal customer!!
Frankie Howell was extraordinary. She was wonderfully patient guide in working with my husband and me as we explored our needs and desires in a vehicle. She confidently directed us to a vehicle that meets our individual needs, no small feat! Her attentive listening and ability to comprehensively answer questions was really appreciated by us both. It feels like we’ve made a new friend in addition to purchasing a new car.
We had a great experience with Flow Honda. Their expertise and professionalism made the experience of buying a car easier. Thank you for your patience with our kids. We will recommend Flow Honda to our family and friends.
We have now bought seven cars from Parkway Ford (Peters Creek) and we have been extremely pleased with every level of service! Terry Otis is a fantastic salesperson, who goes above and beyond to try to meet your needs. We wouldn't go anywhere else for our car needs and would highly recommend this dealership and Terry Otis for your car needs!
Flow Honda Body Shop is the best! This is our third experience in needing Flow's help with minor collisions and each was handled in complete professionalism. The handled are claims efficiently and arranged rental cars and made each experience easy. Quality of work and completion time of job was excellent! Highly recommend!!!!!!!!!