Mr. Jimmy has been there for my mom and me through everything we have been through since dealing with Bel-Aire and he is absolutely AWESOME!!!! Go see Mr. Jimmy at Bel-Aire and receive the best service around!!! Thanks for everything Mr. Jimmy~~Florence and Pastor Legette
Well they were nice and everything but you know what i dont like is that they have $200 deposit before you go get the car that you want. They dont tell you that... only half the price. And just because i didn't go get the car on time they almost didn't give me back my whole $200 back which i thought it was ridiculous. The representative there worked with me and therefore i did get it back. I just don't like their policies.
Excellent service! The car I reserve was clean and ready when I arrived and the guy that helped me was nice and professional.
I will be the first one to tell you that these people are Crooks they will rob you of your money they will run your debit card credit that they have on file in their system without your authorization take your money without your authorization trust me do not deal with with these people these people have caused me pain and suffering to lose sleep they have caused me to lose time of my work I lost a lot of money from these people. Trust me if you rent a car from these people you will be very sorry I know I was I have been banned from their business they even called the the law on me for no reason at all. And if you go back to try to get your money you will not get it you have to take it to the bank and let them get your money back for you like I did it's the only way. So please whatever you do do not rent a car from Avis and Winston-Salem North Carolina. I'm not saying that all Avis is like that it's just the people that works at that location and when you try to to talk to them they want to cast an attitude stay away stay away stay away.
Due to a car accident we needed to rent a car. Our insurance company was very unorganized and unhelpful. The service provided by Enterprise helped to forget all of the negative experiences.
i have rented on numerous occasions over the last few years. for the most part the vehicles and service have been acceptable. however, the last 3 vehicles i have rented have not been very clean - the front and rear windshields of all 3 have been filthy inside - to the point where i have had to stop and clean them myself while on the road to provide clear views for safe driving. also earlier this year, i reserved over a week in advance an economy car. only had mid-sized to large SUV's and trucks when I arrived. was charged for the vehicle I had to choose - for 3 day rental, the difference in price was around $50 extra. not at all what i had budgeted for. the customer service reps are always very helpful and professional at this location.
Enterprise at Stratford Rd is tops. They are fast, efficient and attentive. Best car rental experience I've had. Hassle free. Customer service is excellent. In particular, Jasper was awesome! I highly recommend them for your car rental needs.
I would actually give this location four stars. The single star is for the location that I had originally booked online (Kernersville, NC). I arrived there shortly after my scheduled reservation time only to find out that they closed at noon on Saturdays (the exact time that I was scheduled to pick up my vehicle). Although staff members were still in the office, they refused to provide me with the minvan that I had reserved or even help me make a reservation at a nearby location that was still open. Fortunately, I was able to make a new reservation at the Winston-Salemoffice and, although it ended up costing my an extra $100, at least I ended up with a minivan! You would think that the reservation website might give some indication that your reservation time coincides with the closing time for that location!! You would also think that the staff would be a little more courteous and helpful. Will definitely look elsewhere next time I need to rent a vehicle.
1 of the best rental experiences , thanks to your helpful staff. I will use Enterprise for all my rental needs .
I went to 2111 Peters Creek Parkway, Winston-Salem, NC, and rented a car from Enterprise. I asked for a standard size car and was given an upgrade to a full size one, a 2015 Nissan Altima at no additional cost. I got unlimited mileage and told the rental agent I would be traveling out-of-state. She was very cordial and gave great customer service. I drove about 2800 miles in a two and half week period and was very pleased with the Altima, including the smooth, quiet ride and the excellent gas mileage. I highly recommend Enterprise and have found them a cut above other rental agencies in service and vehicles provided. Don Stewart